Field Services Engineer

Insight Global
Rochester Hills, MI

Position: Associate Service Engineer

Duration: 1 year Contract-to-Hire

Location: Rochester Hills, MI

Travel: Up to 80% travel


Must Haves:

· Experience with FANUC robot troubleshooting as a technician or in school

· Ability to interpret electrical, mechanical, and pneumatic prints and related technical documentation.

· Ability to work safely and effectively within OSHA Laws

· Able to work at customer sites with little direct supervision

· Comfortable with heavy travel, overtime work, and 2nd and 3rd shift when needed on assignments


Plusses:

· Ability to read and interpret PLC ladder logic a plus

· Associate’s Degree in an Applied Science or equivalent technical education preferred


Responsibilities:

A leading supplier of automation for manufacturing is looking for an eager Associate Service Engineer to do preventative maintenance on robots at customer sites. Other job responsibilities include:


Troubleshooting, repair and maintenance of robots and controllers, electrical control devices, and peripheral equipment

· Provide telephone-based troubleshooting through the Hotline to support customer’s in resolving related peripheral equipment operational problems

· Documenting products and related peripheral equipment performance and failure modes

· Daily reporting to Service Management to update status & availability

· Completion of a Service Report for each customer call

· Maintenance of a service tool kit to facilitate rapid customer response

· Return of parts shipped for the service call but not purchased by the customer or defective parts replaced under warranty

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