Executive Coordinator - Business Intelligence Coordinator

The Business Intelligence Coordinator supports the Business Services Division by administering District data systems, performing data analysis and reporting, and contributing to data governance and process improvement initiatives. This position consolidates key business intelligence responsibilities from various administrative roles into a centralized technical support function. The role emphasizes data integrity, reporting accuracy, application support, and documentation to ensure reliable information is available for operational, financial, and strategic decision-making across the District.

Supervision

This position supervises the Business Intelligence Specialist.

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.

Data Infrastructure & Governance

Assist with maintaining the District’s data warehouse, repositories, and metadata structures.

Develop data pipelines to extract, transform, and load data from various sources into data warehouse environments.

Compile, clean, validate, and standardize data from multiple internal and external sources to ensure consistency, accuracy, and quality.

Support implementation of data governance standards, guidelines, and digital record integrity practices.

Prepare and maintain technical documentation, including system documentation, data dictionaries, and process maps.

Participate in testing, acceptance, and evaluation of new systems, modules, and enhancements.

Data Analysis & Reporting

Develop, update, and maintain reports, dashboards, and data visualizations using BI tools such as Power BI, SQL, and Excel.

Support analytical work for operational, financial, compliance, and strategic initiatives across the District.

Prepare required reporting for internal management and external regulatory agencies, including NFIRS, Washington State Cares, Pierce County, and others.

Respond to ad-hoc data requests and provide decision support for District leadership.

Application & End-User Support

Administer and support District software applications used for data management, reporting, and business intelligence functions.

Serve as liaison with IT staff and external software vendors to troubleshoot BI-related issues and coordinate enhancements.

Provide technical assistance, troubleshooting, and user support for staff accessing dashboards, reports, and data tools.

Assist in developing user guides, job aids, and training materials to support effective use of BI resources.

Process Improvement & Documentation

Identify business process gaps and assist in developing improvement recommendations using data-driven insights.

Contribute to process optimization and workflow improvements through analytics and cross-departmental collaboration.

Document and maintain BI procedures, guidelines, governance practices, and compliance requirements.

Support District-wide initiatives that rely on data quality, data governance, and reliable reporting.

Maintain regular and reliable attendance.

Perform other related duties as assigned to support District data operations and business intelligence functions.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Required

• Bachelor’s Degree in Data Science, Statistics, Business, or a related field; and
• Minimum of six (6) years of progressively responsible experience in data analysis, reporting or systems administration.

OR

• Associate’s Degree in Data Science, Statistics, Business, or a related field; and
• Minimum of nine (9) years of progressively responsible experience in data analysis, reporting or systems administration.

OR

• High School Diploma or equivalent; and
• Twelve (12) years of progressively responsible experience in data analysis, reporting or systems administration.

OR

• An equivalent combination of education and experience that would likely provide the required knowledge, skills and abilities.

Desired

• Experience in a fire district/department.

Certificates, Licenses and Registrations

Required

• Valid driver’s license in good standing

Preferred

• Training or certification in business intelligence tools, SQL, data visualization platforms, or data governance frameworks.
• Experience with public sector organizations or emergency services data.
• Familiarity with LEAN/Six Sigma, project management, or compliance-driven environments.
• Experience with MS Fabric, Snowflake, or similar cloud-based data warehouse platforms.

Knowledge, Skills and Abilities

Knowledge of:

• Microsoft Office Suite, advanced Excel functions, and Power BI dashboard/report development.
• SQL querying, relational database structures, and reporting tools.
• records management practices, document control, and regulatory compliance requirements.
• data quality standards, metadata management, and data governance principles.
• public sector or emergency services reporting requirements (preferred)..

Skills:

• strong analytical, quantitative, and critical thinking skills.
• proficiency in preparing reports, dashboards, and data visualizations.
• the understanding of the concepts, practices, and methods of data-driven decision making.
• ability to translate technical concepts into clear, accessible information for non-technical users.
• strong communication, customer service, and interpersonal skills.
• effective time management and organizational skills for multitasking and prioritizing.
• accuracy and attention to detail in documentation, reporting, and analysis..

Ability to:

• work collaboratively across departments and with external partners.
• interpret and apply data governance, regulatory requirements, and District standards.
• conduct research, analyze complex datasets, and develop actionable insights.
• document processes, maintain data dictionaries, and support workflow improvements.
• troubleshoot data and reporting issues and support end users in data-driven tasks.
• adapt to evolving systems, technologies, and organizational needs.

Tools & Equipment Used

• Database management and BI platforms
• Personal computers and software applications
• 10-key calculators
• Printers, copiers and other standard office equipment
• Multi-line telephone systems

WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is typically performed in a professional office setting within a fire district administrative or technology environment. The work environment includes moderate noise levels, periodic interruptions, and deadlines associated with operational and reporting requirements. The position may require occasional travel to District sites or attendance at off-site meetings or trainings. Confidentiality, accuracy, and professionalism are essential to this role.

PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, talk, hear, and use hands to operate computers and office equipment. The position requires frequent keyboarding, data review, and prolonged periods of computer use. Employees may occasionally need to stand, walk, reach, or lift and move items up to 25 pounds. Specific vision abilities include close vision, distance vision, and the ability to adjust focus.

Applicants must submit their electronic application by the deadline of Noon on Wednesday, May 20, 2026.

Below is the timeline for the process:

Application Posting: April 29th - May 20th

Notification of selection for Oral Board Interview: May 29th

Oral Board Interviews: June 4th
Chief's Interviews: June 10th

Background Paperwork due: June 15th

Background Check: June 16th - July 10th

Psychological Paperwork due: June 29th

Pre-Psychological Online Assessment: July 2nd

Psychological Exam: July 14th at 9:00 a.m.
Estimated Start: August 10th