SUMMARY
Under the supervision of the Executive Director, the Executive Assistant provides high-level administrative support to ensure the efficient operation of the organization’s home office. This role is responsible for managing the Executive Director’s schedule, communications, and administrative priorities, while also supporting organizational initiatives, including coordination and execution of ANCHOR’s social media presence.
DUTIES AND RESPONSIBILITIES
These describe the general nature of the position, other duties and responsibilities may be assigned, as needed.
· Manage and prioritize incoming mail, email, and communications.
· Draft, edit, and format routine correspondence and documents.
· Organize and maintain filing systems, records, and documentation.
· Answer, screen, and direct telephone calls; coordinate conference calls.
· Maintain the Executive Director’s calendar, including scheduling appointments, meetings, and travel arrangements.
· Greet and assist visitors, ensuring a professional and welcoming environment.
· Conduct research and compile reports, including statistical and operational data.
· Coordinate meetings, including preparing agendas, reserving space, and recording minutes.
· Prepare and distribute outgoing communications, including email and other materials.
· Order office supplies and coordinate equipment maintenance as needed.
Social Media & Communications Support (ANCHOR):
· Assist in managing and maintaining ANCHOR’s social media accounts (e.g., LinkedIn, Facebook, Instagram, website updates, and other platforms as needed).
· Draft and schedule posts aligned with organizational messaging and branding.
· Coordinate with leadership to highlight programs, events, and community impact.
· Monitor engagement and support basic reporting on social media performance.
· Perform other related duties as assigned.
BEHAVIORAL COMPETENCIES
Achievement Focus - Demonstrates persistence and overcomes obstacles. Measures self against standard of excellence. Recognizes and acts on opportunities. Sets and achieves challenging goals. Takes calculated risks to accomplish goals.
Business Acumen - Aligns work with strategic goals. Conducts cost-benefit analyses. Demonstrates knowledge of market and competition. Displays orientation to profitability. Understands business implications of decisions.
Business Ethics - Inspires the trust of others. Keeps commitments. Treats people with respect. Upholds organizational values. Works with integrity, confidentiality and high ethical standards.
Managing Customer Focus - Develops new approaches to meeting customer needs. Establishes customer service standards. Monitors customer satisfaction. Promotes customer focus. Provides training in customer service delivery.
Strategic Thinking - Adapts strategy to changing conditions. Analyzes market and competition. Develops strategies to achieve organizational goals. Identifies external threats and opportunities. Understands organization’s strengths and weaknesses.
Visionary Leadership - Acts in accordance with vision. Communicates vision and gains commitment. Creates a clear, compelling vision. Displays passion and optimism. Mobilizes others to fulfill the vision.
Customer Service - Exceeds the expectations of internal and external customers; identifies, understands, monitors and measures the needs of both internal and external customers; talks and acts with customers in mind; and recognizes working colleagues as customers.
EDUCATION AND EXPERIENCE
Associate’s or technical degree from an accredited college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
Excellent verbal and written communication skills, with ability to teach and train; excellent organizational skills and attention to detail; strong analytical and problem-solving skills; strong supervisory and leadership skills; proficient with Microsoft Office Suite or related software.
TECHNICAL SKILLS
· Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
· Ability to learn and adapt to additional software platforms
· Familiarity with social media platforms and basic content management preferred (Canva, Publisher, etc)
PHYSICAL DEMANDS
To perform this job successfully, the employee is frequently required to remain in a stationary position. Daily movements include sitting, standing, operating computers and other office equipment, moving about the office, and attending meetings. The employee must be able to communicate via email and verbally via telephone. The employee must occasionally transport up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
COMPENSATION & BENEFITS
This position is scheduled for 32 hours per week and offers an hourly wage range of $20-$24 per hour, based on qualifications and experience. This role is benefits-eligible, including medical, dental, and vision coverage, 401(k) with company match, life insurance, short and long-term disability, paid time off (PTO), and paid holidays. We are committed to offering competitive compensation and a comprehensive benefits package that supports your overall well-being.
TO APPLY
Please send resume and letter of interest to jobs@anchornc.org