Epic Willow Project Manager

Insight Global
Philadelphia, PA

About the Role

We are seeking an experienced Epic Implementation Project Manager to lead the Willow Ambulatory implementation across outpatient and ambulatory pharmacy sites. This is a long‑term, high‑visibility initiative with a planned go‑live in October–November 2027.


This role requires someone who understands Willow Ambulatory workflows, device and application deployment, and large‑scale Epic implementations in complex healthcare environments.

Project Overview

  • Enterprise implementation of Epic Willow Ambulatory
  • Rollout across outpatient ambulatory pharmaceutical sites, including hospital‑owned outpatient pharmacies and affiliated pharmacy locations
  • Extensive device and application work already scoped and documented
  • Detailed discovery completed; checklist finalized
  • Epic Analyst resources already hired and in place

Key Responsibilities

  • Serve as the primary Project Manager for the Willow Ambulatory implementation from current phase through go‑live
  • Lead and coordinate a team of 7 Epic Analysts and collaborate with the Data Technology Solutions Manager (IS)
  • Own project planning, timelines, milestones, risks, and dependencies
  • Coordinate device and application readiness, including on‑site activities as required
  • Partner with pharmacy, IS, Epic teams, and external consultants to ensure successful delivery
  • Leverage an existing Epic consultant resource who will continue supporting on‑site and implementation activities
  • Provide clear executive‑level communication, status reporting, and issue resolution
  • Ensure the project stays aligned with Epic best practices, timeline commitments, and organizational goals

Required Experience

  • Proven experience as a Project Manager on Epic implementations
  • Willow background strongly preferred, specifically Willow Ambulatory
  • Epic certification is a plus but not required
  • Experience managing long‑term healthcare IT implementations (12–24 months)
  • Ability to understand, plan, and support installation and deployment of Epic products
  • Strong experience coordinating device builds, application workflows, and on‑site activities
  • Comfortable leading cross‑functional teams in complex healthcare environments
  • Willingness and ability to come on‑site as needed for milestones, device work, and critical phases

Team & Environment

  • 7 Epic Analysts already staffed
  • 1 IS Manager
  • Existing Epic consultant available to support implementation and on‑site work
  • Structured, mature Epic environment with significant upfront discovery already completed

Why This Role

This is an opportunity to lead a flagship Willow Ambulatory implementation at scale, with strong internal support, defined scope, and a long runway through go‑live. Ideal for a senior Epic PM who enjoys ownership, complexity, and driving large healthcare initiatives to completion.

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