Our client is seeking a Donor Relations to join their team in New York City. The organization is a nonprofit dedicated to making a positive impact in the community. Their mission is to empower individuals and foster sustainable change through innovative programs and strategic partnerships. They value collaboration, integrity, and inclusivity in their work culture.
Responsibilities
- Serve as the primary administrator of our Salesforce donor database, ensuring all records, gifts, and interactions are entered accurately and securely. Conduct regular audits, cleanups, and standardization to maintain high data integrity and compliance.
- Process and track donations from multiple sources (online platforms, mail, events, workplace giving, matching gifts), ensuring timely acknowledgments and complete documentation. Maintain organized, digitized donor files and clear gift-processing procedures.
- Generate routine and ad hoc reports and dashboards to support fundraising strategy, donor stewardship, and leadership decision-making. Prepare donor profiles, mailing lists, and event materials as needed.
- Maintain and update database and gift-processing manuals as systems evolve. Stay current on nonprofit data management best practices, Salesforce updates, and employer-supported professional development opportunities.
Qualifications
- Associate’s or bachelor’s degree from an accredited institution, or equivalent combination of education and relevant experience.
- At least 5 years in nonprofit development operations, fundraising administration, or donor database management.
- Strong experience with Salesforce (Certified), gift processing, reporting, and Microsoft Office (especially Excel).
- Ability to manage data integrity, generate reports, support fundraising campaigns, and maintain documentation.
- Detail-oriented, highly organized, discreet with confidential information, strong communicator, and able to work independently in a collaborative, mission-driven team.
