Dock Operations Manager

Library of Congress

Washington, DC

JobSummary

This position is located in the Madison Building, Integrated Support Services Directorate, Chief Operating Officer. The position description number for this position is 467848 The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area. The incumbent of this position will work a fixed work schedule of 6:30am to 3:00pm M-F. This is a non-supervisory, bargaining unit position.

LowGrade

HighGrade

PromotionPotential

OrganizationCodes

LL/LC00

Relocation

False

HiringPath

fed-internal-search

MCOTags

AgencyMarketingStatement

The Library of Congress serves the Congress in fulfilling its duties and preserves and promotes knowledge and creativity for the benefit of the American people. It is the nation's oldest federal cultural institution and the world's largest library, with more than 158 million items in its physical collections (including books, manuscripts, prints, photos, film, video, and sound recordings) and over 37 million items online. Located primarily on Capitol Hill in Washington, D.C., the Library is the home of the U.S. Copyright Office, the Congressional Research Service (CRS), the Law Library of Congress, and the National Library Service for the Blind and Print Disabled.

TravelCode

ApplyOnlineUrl

https://jobs.monstergovt.com/loc/ros/rosDashboard.hms?O=1&J=27738

DetailStatusUrl

https://jobs.monstergovt.com/loc/ros/rosDashboard.hms?O=1&J=27738&S=1

MajorDuties

The Dock Operations Manager is located in the Logistics Division of the Integrated Support Services (ISS), Chief Operating Officer, Library of Congress (LOC) under the general supervision of the Distribution Facilities Manager. The Dock Operations Manager is responsible for management of loading dock operations at the Madison building and has direct responsibility for planning and coordinating activities to include but not limited to: vehicular traffic, material traffic, incoming and outgoing mail, freight and parcels. The incumbent performs a variety of tasks to ensure safe, effective and efficient loading dock operations. Applies sound judgment in re-solving issues and exercises independent problem-solving abilities focused on improving service. Key elements of this position are the ability to work independently, attention to detail, understanding of, and tactfulness in working with the wide variety of customers that use the loading dock. The Dock Operations Manager is designated as "Essential Personnel" Works closely with the Service Units, Architect of the Capitol (AOC), United States Capitol Police, (USCP) and vendors to accomplish mission objectives for the Library of Congress. Is familiar with the procedures of the separate functional offices on the dock and works with and communicates with those offices to coordinate the deliveries and shipments that result from procurement and supply orders, contracts, supply requisitions, mail deliveries, furniture and equipment, collection and construction materials, food, cleaning supplies, etc., with offices such as the Architect of the Capitol, Copyright, and Facilities Management, and with contractors and delivery firms. Maintains and pro-actively manages vendor delivery schedules and works to minimize traffic congestion and delays. Provide guidance and direction for drivers through the vehicle screening process. Ensures vehicles are parked in the appropriate dock locations and that keys are left in the vehicles. Communicates and enforces the 30 min time limit for vehicles with the drivers. Determines vehicle access to the loading dock based on vehicle size and other requirements. Refuses hazardous deliveries not properly coordinated and transported. Actively enforces safety practices and reports any incidents or mishaps to the appropriate supervisor. Ensures the loading dock area is well organized and walkways are clear. Closely monitors dock space to ensure it is not being utilized for long term storage. Coordinates with Service Units as necessary to keep dock space open and available. Prepares monthly statistics and reports to Reports any issues with dock equipment to the appropriate area of responsibility. Coordinates services with contracted cleaning staff as required keeping the loading dock clean. Relocation expenses will not be authorized for the person(s) selected under this vacancy announcement.

Education

There are no education requirements for this vacancy.

Requirements

PHYSICAL REQUIREMENT: The employee often stands on hard surfaces for extended periods of time; may continuously walk a routine work area; bends, stoops and works in tiring and sometimes uncomfortable positions. The employee is required to lift and carry items that weigh up to 40 or more pounds on a recurring basis. Heavier items are moved with weight handling equipment or with assistance from other workers. A routine validated pre-placement physical examination performed by the Library's Health Services Division is required as a condition of assignment to this position. This position requires regular recurring physical examinations every 2 years. SAFETY REQUIREMENT: The employee is regularly exposed to the possibility of extreme temperatures both heat and cold. When working in hazardous materials areas, may be subject to exposure from radiation, toxins, explosive hazards, or chemical fumes. Work may require wearing protective clothing, such as hardhats, steel-toed shoes, rubber gloves, masks and rubber aprons. Conditions of Employment Library of Congress employees are prohibited from using illegal drugs, including marijuana. The Library is part of the Federal Government and abides by federal law, so regardless of individual state or District of Columbia laws, marijuana use is illegal, considered criminal activity, and can affect your employment at the Library. In addition, past or current drug use and activities (e.g., selling or distributing) may deem you ineligible for employment.

Evaluations

The Library of Congress evaluates applicants through an applicant questionnaire and a structured interview. Applicants may also be screened for some jobs through licensing, certification, and/or education requirements, a narrative/application review, and/or a preliminary telephone interview. The knowledge, skills, and abilities (KSAs) that are marked with a double asterisk (**) in the vacancy announcement and the applicant questionnaire are considered the most critical for a position. To be considered for final selection, applicants must demonstrate fully acceptable experience in these designated KSAs in the narrative/application review, preliminary telephone and/or full structured interview. The various assessment tools listed above are designed to verify or explore applicants' experience, knowledge, and training directly related to the job in order to identify the best qualified applicants for selection. You may preview questions for this vacancy.

HowToApply

Please carefully follow all instructions under the How to Apply tab to ensure you are considered for the position. Please note, there is no page restriction to your resume, and you are allowed to upload a resume longer than two pages in the resume section within the application process. When the application system prompts, please proceed to the agency site to complete your application. You are required to apply online for this announcement. We are unable to accept mailed or emailed documents. You must complete the entire application process, including submission of all documents BEFORE this announcement closes. To do so, complete the following steps. Step 1: If you do not already have one, create a resume and upload it to your profile in the "Resume" section. Although you must enter your Social Security Number for USAJOBS, this information will not be provided to the Library of Congress. Step 2: Review the Job Announcement. We recommend you go to the end of the Qualification and Evaluation section of the job announcement to preview the online questions that you will answer in Step 4. You may wish to customize your resume to ensure that it supports your responses to these questions. Step 3: Click on the "APPLY ONLINE" button to the right of this announcement. Follow USAJOBS' instructions to access your account. You will be redirected to the Hiring Management website to complete the application process. If this is your first time in Hiring Management, you will be asked to answer questions related to your eligibility for Federal employment. You will be able to update this information and save it to our account for future announcements. Step 4: Once you have completed the eligibility questions, you will be taken directly to the vacancy application questions. Answer all questions honestly and thoroughly. Step 5: Hiring Management offers one option that will electronically attach your documentation to your online application once you finish answering the questions in the job announcement. You may electronically upload a document directly from your computer to your application. Be certain to review your complete application for confirmation of the document uploaded and click on "Finished" to be returned to USAJOBS. IMPORTANT NOTE: If you have multiple documents of the same kind, e.g. 2 undergraduate transcripts from different schools or 2 SF-50s, etc., be sure that they are all in the same file on your computer. If you try uploading them individually, only the last one sent will be visible in our system. If you have any questions about this information, please contact the person on this announcement BEFORE the closing date. Step 6: Click on "Finish" after you have completed your application. Once you have submitted your application, you can check your status online through your Hiring Management or MY USAJOBS account. Your complete online application and any required supplemental documentation (e.g., SF-50, etc.) must be received by 11:59 p.m. Eastern Standard Time (EST) on the closing date of the announcement. It is your responsibility to ensure that all documents are received on time and that the materials are readable. Failure to do so will result in your application being excluded from consideration for this announcement. If you are experiencing any technical difficulty with the online process, you MUST CONTACT THE POINT OF CONTACT FOR THIS ANNOUNCEMENT BEFORE THE CLOSING DATE. For all technical issues please contact jobhelp@loc.gov , no later than 4:00pm EST of the Closing Date. REQUESTS FOR EXTENSIONS WILL NOT BE GRANTED.

WhatToExpectNext

Please review our evaluation process under Evaluation. You may check the status of your application for this position at any time by logging onto the USAJOBS "My USAJOBS" tab and clicking on "My Applications." You will receive final notification via e-mail when the vacancy has been filled.

RequiredDocuments

Current or former federal employees must submit their most recent Notification of Personnel Action (SF-50 or equivalent). Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant's college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. The program does not accept certification from health care providers. For more information contact the Library's Office of Equal Employment Opportunity at 202-707-6024 or email spp@loc.gov. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.

Benefits

BenefitsUrl

https://www.loc.gov/careers/working-at-the-library/benefits/

OtherInformation

Although it is the Library's policy to afford the maximum pay benefit to employees when setting rates of pay, a new appointee who has had no previous Federal service will generally be paid at step one of the grade. The Library of Congress is an equal opportunity employer. Applicants must submit a complete application package that is received by the closing date of this announcement. Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation. For more information, please see: Vetting Process This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please email ADA@loc.gov. The decision on granting reasonable accommodation will be determined on a case-by-case basis. Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant's college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. Certification from health care providers are not accepted. For more information contact the Library's Office of Equal Employment Opportunity at 202-707-6024 or email spp@loc.gov. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM. The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service. The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement. Initial permanent appointments to the Library of Congress require completion of a one-year probationary period. Probationary periods served at other Federal agencies do not count toward this requirement. The Library of Congress may offer repayment for all or part of federally insured student loans. However, not all service units within the Library of Congress participates in the repayment of federally insured student loans. Therefore, determination to repay a federally insured student loan is subject to approval by the appropriate service unit. A “Not to Exceed" (NTE) status is used to identify an appointment with a specific ending date. However, the Library has the right to separate a NTE employee at any time due to either performance issues or budget constraints. Are you a veteran? Please indicate the type of veterans' preference you are claiming in your application materials and/or applicant profile and provide the appropriate supporting documentation to validate your claim. Those applying for 5-point preference must submit Member Copy 4 of your DD 214. Those applying for 10-point preference must fill out an SF-15 (click here for the form) and provide the required documentation listed on the back of the form. If required supporting documentation is not attached, Veterans' Preference will not be considered in the application process.

KeyRequirements

WithinArea

False

CommuteDistance

ServiceType

AnnouncementClosingType

AgencyContactEmail

JobHelp@loc.gov

AgencyContactPhone

202-252-3217

SecurityClearance

Other