Distribution Coordinator

Amrize
Holly Hill, SC

ABOUT THE ROLE

Manages all call center software and call center reporting functions.


WHAT YOU'LL ACCOMPLISH

  • Manages SAP process improvements (recommend and lead implementation)
  • Assist with terminal inventory management, reconciliation, subcontracting
  • Assist with customer service duties when required
  • Assist with carrier account management
  • Creation of purchase requisitions for transportation and logistics good and services
  • Good receipts and service entries of non-freight invoices
  • ISO 14001 and 9001 Coordination
  • Act as primary contact for NABS on customer billing issues
  • Investigate customer billing problems
  • Achieve resolution of all billing issues, through working with all necessary parties.
  • Training of customer service staff
  • Training of new, contract and seasonal staff (includes SAP)
  • Monthly reporting/analysis, use of BW
  • Coordinate and communicate with production through weekly meetings
  • Lead driver safety and staff safety program for Distribution Department
  • Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors.
  • Other duties as assigned.


WHAT WE’RE LOOKING FOR

Education: Associate's degree or 3 years of equivalent experience

Additional Education Preferred: Associate's degree

Field of Study Preferred: Logistics and Transportation

Required Work Experience: 1-3 years experience within the customer service environment preferably in Manufacturing

Required Technical Skills: Proficiency with SAP, BW and MS Office


Additional Requirements:

  • Excellent Customer Service skills
  • Must possess excellent communications skills, both verbal and written
  • Demonstrates leadership/ability to take ownership of tasks and make decisions, takes initiative and is self-motivated
  • Must be able to work within a team environment and interact with a variety of people in all plant departments
  • Good problem solving abilities
  • Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.


WHAT WE OFFER

  • Competitive salary
  • Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings
  • Employee Stock Purchase Plan
  • Medical, Dental, Disability and Life Insurance
  • Holistic Health & Well-being programs
  • Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care
  • Vision and other Voluntary benefits and discounts
  • Paid time off & paid holidays
  • Paid Parental Leave (maternity & paternity)
  • Educational Assistance Program
  • Dress for your day
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