Director of Student Accounts Receivable

ACC Careers: Where You Can Move Mountains

Nestled in the foothills of the Rocky Mountains sits one of the oldest community colleges in Colorado, Arapahoe Community College. With a rich history of educational excellence, ACC embraces a culture that values diversity, individualized support, and unwavering commitment to student success, without exception.

Job Summary

ACC is seeking a committed Director of Student Accounts Receivable to join our team and help lead the way in our mission of student success. The Director of Student Accounts Receivable at Arapahoe Community College provides strategic leadership for student billing, accounts receivable, cashiering, and collections. This position ensures accurate and compliant financial transactions, manages the Banner student accounts system, and oversees cash management operations. The Director supervises staff responsible for student accounts, billing, receivables, cashiering, and front-line customer service, setting goals and driving efficiency and service excellence. They collaborate with Financial Aid, the Registrar, and Student Services to support student success while maintaining fiscal integrity. Responsibilities include coordinating tuition and fee billing, managing refunds and disbursements in compliance with Title IV and state regulations, and directing collections processes while implementing payment systems and plans to enhance operational effectiveness.

Key Responsibilities:

• Manage Banner student accounts receivable system and ensure accurate billing and accounting.
• Oversee cash management operations, including payment processing, deposits, and compliance.
• Supervise staff handling student accounts, billing, receivables, cashiering, and customer service.
• Coordinate refunds, disbursements, and compliance with federal and state regulations.
• Direct collections processes and collaborate across departments to resolve account issues.

Qualifications

• Bachelor's degree in accounting, finance, or a related field and two years of relevant experience, or an equivalent combination of education and/or experience, in addition to the experience requirement below.
• Three years’ progressively responsible student billing or accounting-related management experience.
• Extensive working knowledge of computerized student-related applications.
• Knowledge of student accounts, student financialservicesand higher education principles, practices, and procedures.
• Skilledin Microsoft Office, including Word, Outlook, PowerPoint, and Excel.

Preferred

• Experience with Banner.
• Experience with CashNet.

Application Instructions

All applications must be submitted to https://www.schooljobs.com/careers/arapahoecc

All applicants must submit:

1. Resume
2. Detailed letter of interest (cover letter) addressing the job announcement. Please include any experiences you may have embedding equity and inclusion in your work, see below.

At ACC, we seek to hire candidates who are committed to fostering respectful, welcoming, and supportive environments for all individuals. In your cover letter, please describe how you have worked to create such environments in your current or previous roles, and share what this commitment means to you in your professional practice.

Benefits

At ACC, we value and uphold a commitment to a workplace that focuses on employees. Our mission is to provide innovative and responsive educational and economic opportunities in an accessible, inclusive environment that promotes success for students, employees, and the communities we serve. In addition to rewarding and meaningful work, we offer a comprehensive selection of benefits to support our employees, including:

• Strong, flexible retirement benefits including Colorado PERA’s Defined Benefit Plan or Defined Contribution Plan. ASupplemental retirement plans are also available including 401(k), 403(b) and 457 plans.
• Comprehensive health benefits including medical, dental, vision, life, and flexible savings benefits.
• Employee assistance services such as counseling, professional coaching, financial planning, and more, are available to you and members of your household at no cost through the Colorado State Employee Assistance Program (C-SEAP).
• Generous paid time off benefits including up to 15 hours of annual leave and 10 hours of sick leave per month, 10 paid holidays per year, and up to 18 hours for academic and volunteer activities.
• Tuition assistance for employees and their eligible dependents at any community college within the Colorado Community College System or CCCOnline.
• State employees are eligible to participate in BenefitHub which offers discounts for retailers and services and other benefits resources.
• Employees may qualify for the Public Service Loan Forgiveness Program. Additional information about this program can be found on the Colorado Division of Human Resourceswebsite.
• New hires for full-time positions may be eligible for a relocation assistance benefit if relocating at least 100 miles to work at ACC. Information about this can be found in AP 3-160.

Reach out to us at HRrecruitment@arapahoe.edu if you have any questions.

ACC seeks applicants who understand and have first-hand experience working with diverse populations, which may include but are not limited to, historically marginalized populations such as people of color, LGBTQ+ community members, veterans, first generation graduates, and people with disabilities.

Notice to all Applicants

• Final candidate will be subject to successful completion of a background check, and, if applicable, a motor vehicle record review.
• Former employees of the Colorado Community College System, or one of its 13 colleges, who were disciplinarily terminated or resigned in lieu of termination, must disclose this information in their application material.
• Final candidate may be required to submit unofficial transcripts to verify education.
• Direct deposit of payroll is a condition of employment.
• Arapahoe Community College participates in E-Verify.
• All ACC employees, except student employees, contribute to Colorado PERA at a fixed percentage of their earnings and do not contribute to Social Security.
• Finalist must be willing to make Colorado their primary workplace.

CCCS is an Equal Opportunity Employer

The Colorado Community College System believes when all human qualities are regarded with dignity and respect and when everyone has access to the individualized support they need, all will have the opportunity to thrive. In all aspects of the employment process, decisions are made based on merit, competence, performance and business need without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, creed, ancestry, national origin, marital status, genetic information, military status, or any other protected status in accordance with applicable law. Our Accommodations and Non-Discrimination policies, plus other helpful information, can be found publicly at arapahoe.edu

Reasonable Accommodation Statement

Arapahoe Community College provides reasonable accommodations to applicants and employees with disabilities on a case-by-case basis. If you need a reasonable accommodation for any part of the application and hiring process or during the course of employment contact Angela Johnson, Executive Director of Human Resources, at (303) 797-5715 or angela.johnson@arapahoe.edu.

For information regarding Arapahoe Community College Security, including Clery Act / Crime Statistics for the campuses and surrounding area, please see the Arapahoe Community College Annual Security Report. For a hard copy report, please contact the ACC Campus Police Department at (303) 797-5800, campus.police@arapahoe.edu, or Room M2600 at 5900 South Santa Fe Drive, Littleton, Colorado 80120.