Director of Property Management

Fusion HCR is Hiring!

Position: Director of Property Management

Location: Draper, Utah (Onsite)

Type: Direct Hire

Industry: Property Management / Real Estate

• Position OverviewFusion HCR is seeking a Director of Property Management to oversee the daily operations and performance of a residential property portfolio within a defined geographic market for one of our clients in the property management space.
• This leadership role is responsible for driving portfolio performance, operational excellence, and team development, while aligning district-level execution with broader organizational strategy. In larger markets, this role may also serve as the corporate broker of record.
• The ideal candidate brings strong P&L ownership, multi-site operational leadership, and experience managing large teams within property management or real estate environments.

Key Responsibilities

• Portfolio & Operational LeadershipExecute strategic initiatives to enhance portfolio performance, drive rental growth, and maintain high occupancy levels
• Leverage market data and analysis to inform pricing strategies and operational decisions
• Evaluate property performance, quality, and market fit; recommend asset improvements, acquisitions, or dispositions
• Team Leadership & Development
• Lead, mentor, and develop district-level teams, including managing 8+ direct reports
• Provide ongoing coaching, performance feedback, and professional development support
• Foster a high-performance, accountable, and collaborative team environment

Operational Oversight

• Oversee day-to-day operations including:Rent collection
• Tenant turn processes
• Maintenance operations
• Leasing activity
• Customer service and resident experience
• HOA compliance
• Partner with internal departments (Leasing, Property Operations, New Development, etc.) to ensure alignment and execution
• Financial Management
• Analyze monthly financial performance and ensure adherence to budgets
• Identify opportunities to improve profitability and operational efficiency
• Provide recommendations to senior leadership and assist in implementing process improvements

• Resident Experience & RetentionImplement and optimize resident retention programs
• Evaluate effectiveness of initiatives and recommend enhancements
• Special Situations Management
• Oversee complex property scenarios including:
• Evictions
• Escalated customer issues
• Legal concerns
• Asset disposition planning

• QualificationsBachelor’s degree in Real Estate, Finance, Business Management, or related field (or equivalent experience)
• 5+ years of experience in a general management role with full P&L responsibility
• 5+ years of progressive experience in property management, real estate operations, or related industry
• Experience managing 8+ direct reports required
• Experience with property management systems is a plus
• Ability to obtain a State Real Estate License within 60 days of hire
• Valid driver’s license required

• Key Skills & CompetenciesStrong leadership and team development capabilities
• Financial acumen, budgeting, and analytical skills
• Excellent communication and stakeholder management
• Conflict resolution and problem-solving abilities
• Ability to manage multiple priorities in a fast-paced environment
• High attention to detail with strong organizational skills
• Adaptability and ability to drive process improvements

• Why Join?Opportunity to lead and scale operations within a growing property portfolio
• High-impact leadership role with visibility across the organization
• Collaborative, cross-functional environment
• Competitive compensation and long-term growth potential