At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 34,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility and clinical excellence.
Director of Patient Services Summary:
- Participates in planning, policy development and priority setting. Ensures that nursing and other assigned clinical areas have policies that are consistent with the overall goals of the health system.
- Ensures compliance in the provision of care to quality and safety standards.
- Maintains a competent workforce adhering to regulatory guidelines (financial, employment, AHCA and Joint Commission) and established national standards of care.
- Collaborates with other directors, administrators, medical staff and other departments to provide and maintain optimal services in a cost effective manner.
- Promotes evidence-based clinical care that exemplifies the pursuit of clinical excellence.
- This role oversees Women's Services at both Winter Haven Women's Hospital and South Florida Baptist
Minimum Qualifications:
Experience:
- Required Experience includes 4 years in Healthcare Leadership or 3 years in Nursing Leadership w/ MSN or Doctorate's Nursing and RN Certification.
Education:
- Required Education includes MSN or BSN and Masters Degree in related field.
Credentials:
- Required: Registered Nurse
- Preferred: Nurse Specialist
Benefits:
BayCare offers a competitive total reward package including benefits, paid time off, tuition reimbursement, 401k match and additional yearly contribution, yearly performance appraisals with merit increases, yearly team award bonus, community discounts and the chance to be part of an amazing team and a great place to work!
BayCare Values: Demonstrate a consistent commitment to BayCare Health System’s core values of trust, respect, and dignity in all interactions with patients, families, team members, and the community, supporting our shared responsibility to achieve excellence in the communities we serve.
Leadership Competencies
- Communication: Communicates in a clear, authentic, and transparent manner to meet the needs of others to ensure messages are received and mutually understood.
- Emotional Intelligence: Demonstrates self-awareness and manages one’s emotions. Recognizes and responds constructively to others’ emotions and builds meaningful relationships.
- Talent and Team Development: Develops team members and teams by empowering them, setting clear expectations, providing learning opportunities, and supporting ongoing growth.
- Change Champion: Demonstrates a commitment to enhance performance by engaging and promoting change, continuous improvement, adaptability, and innovation.
- Collaboration: Collaborates by sharing responsibility, transparent exchange of information, and collective problem-solving to achieve mutually beneficial solutions.
- Results Driven: Takes ownership of outcomes by setting clear, measurable goals and aligning team efforts and resources to achieve them.
- Inclusion and Belonging: Creates an inclusive environment that values all perspectives, respects individuality, and fosters an environment where all feel a sense of belonging.
Facility:
Location: Winter Haven Women's Hospital and South Florida Baptist
Status: Full Time, Exempt: Yes
Shift Hours: Monday-Friday 0800-1630
Shift: Days
On Call: Yes
How often will this team member be working remotely? Never
Equal Opportunity Employer Veterans/Disabled
This position requires Level II screening through the Florida Care Provider Background Screening Clearinghouse, managed by the Agency for Health Care Administration (AHCA). More information can be found at https://info.flclearinghouse.com.
