The Opportunity
The List Realty is entering its next phase of growth, and we are looking for a Director of Operations to design, implement, and oversee the systems that drive new business, support transactions, and enable scale.
This is a leadership role focused on designing, implementing, and overseeing the systems that drive our business forward. - creating consistency and performance across every stage of growth.
If you are someone who naturally sees how things should work—and knows how to build it—this is an opportunity to step into a leadership role with real impact.
What You’ll Own
You will be responsible for creating and overseeing the systems that drive the business across three core areas:
Business Generation Systems
- Design and refine systems that generate listing and buyer opportunities
- Ensure consistent execution of lead generation and follow-up processes
- Track and optimize conversion points across the pipeline
Transaction & Client Experience Systems
- Oversee systems that support listings from pre-launch through close
- Ensure consistency in marketing, communication, and client experience
- Identify inefficiencies and improve process flow
Recruiting, Onboarding & Growth Systems
- Design/refine and manage systems that support agent recruiting and onboarding
- Ensure new agents are integrated into systems quickly and effectively
- Create repeatable processes that allow the team to scale
Metrics, Reporting & Visibility
- Build and maintain clear KPI dashboards across the business
- Track pipeline, listings, conversion, and performance metrics
- Deliver weekly insights and reporting to leadership
- Identify trends and opportunities for improvement
What Success Looks Like
- Systems are clearly defined, documented, and consistently followed
- Project move forward with measurable progress
- Leadership has full visibility into pipeline and performance
- Bottlenecks are identified and solved quickly
- The business runs with greater predictability and little reliance on intervention
- Greater business goals are hit consistently
Who You Are
- You think in systems, not tasks
- You naturally see inefficiencies and fix them
- You are highly organized, structured, and highly detail-oriented
- You take ownership and follow through without being asked
- You are comfortable building from scratch and improving what exists
- You are data-driven and decisive
- You are comfortable leveraging technology and AI to improve systems and efficiency
- You are resourceful in identifying tools that simplify workflows and increase output
Ideal Background
- Experience in operations, systems, or process design (real estate preferred but not required)
- Strong familiarity with CRM systems (Follow Up Boss or similar a plus)
- Experience building workflows, SOPs, and tracking systems
- Proven ability to improve performance through systems and structure
Compensation
- Base salary + performance-based incentives
- Growth opportunity into a senior leadership role
- Compensation structure designed to align with business growth
If you are someone who wants to build something meaningful—and see the direct result of your work—this is that opportunity.
To Apply
Please submit:
- Resume
- Brief note: Tell us about a system you built or improved that drove measurable results
- Optional: Share an example of how you’ve used automation or AI to improve a process or save time
