Director of Operations

5 Star Property Management
El Paso, TX

We’re building something big—and we’re looking for the right operator to help lead it.

We currently manage ~400 doors and are scaling to 3,000+ units over the next 3 years, while launching an in-house maintenance company that will serve both our portfolio and external clients.

This is not a “maintain operations” role.

This is a build, scale, and lead opportunity.



🎯 What You’ll Own:

• Scale operations from 400 → 3,000+ doors

• Build and grow a profitable maintenance company

• Create systems for leasing, maintenance, and customer experience

• Lead and develop teams across operations + field staff

• Drive profitability, efficiency, and accountability

• Implement KPIs, dashboards, and performance tracking



💼 What You Bring:

• Experience scaling a service-based business (property management, home services, etc.)

• Strong leadership + team-building experience

• Financial acumen (P&L, budgets, margins)

• Systems thinker—can build, not just manage

• Lean / Six Sigma / EOS experience preferred

• Bilingual (English/Spanish) required



💰 Compensation:

• Base: $95K – $110K

• Performance bonuses tied to:

  • Door growth
  • Revenue & profitability
  • Maintenance division performance

👉 Total comp potential: $130K – $180K+



📈 What Success Looks Like:

• Scale to 3,000+ doors with 15–20% margins

• Build a 30%+ margin maintenance company

• High-performing, accountable teams

• Strong customer satisfaction & retention



🔥 Why This Role is Different:

You’ll be helping scale two businesses at once:

  1. A fast-growing property management company
  2. A new maintenance company with external revenue potential

This is a chance to operate at a COO level and have a direct impact on growth and profitability.



🚫 Not the Right Fit If:

• You prefer maintaining vs building

• You haven’t scaled operations before

• You’re not comfortable owning results



📩 Interested or know someone strong? Send a message or apply here.

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