Garten Services, Inc. – Salem, OR Motus Recruiting and Staffing is proud to partner with Garten Services in its search for a Director of Custodial & Grounds OVERVIEW OF THE DIRECTOR OF CUSTODIAL & GROUNDS The Director of Custodial & Grounds will lead Garten Services’ custodial and grounds operations, ensuring high-quality service delivery while advancing the organization’s mission of creating meaningful employment opportunities for individuals with disabilities. Reporting to the Chief Operating Officer, this leader will oversee multi-site custodial operations across Salem and Eugene, managing a team of supervisors and managers while supporting more than 75 frontline employees. Job Location: Salem, Oregon DIRECT HIRE! Salary: $95k – 110k, DOE ESSENTIAL FUNCTIONS:
Lead custodial and grounds operations across multiple sites, ensuring consistent service delivery, operational efficiency, and adherence to quality standards.
Standardize operational processes and implement industry best practices across Salem and Eugene teams.
Oversee workforce planning, scheduling, training, and service delivery to ensure effective daily operations.
Ensure compliance with applicable federal, state, and local regulations including OSHA, ADA, wage and hour requirements, and safety standards.
Service Delivery & Client Engagement:
Strengthen relationships with key customers, community partners, and stakeholders.
Oversee quality assurance programs, service standards, and preventative maintenance processes.
Address service issues or client concerns quickly while maintaining high performance standards.
Monitor operational performance metrics such as service completion rates, response times, and customer satisfaction.
Strategic Planning & Financial Management:
Manage departmental budgets and financial performance for custodial and grounds operations.
Provide oversight on project pricing, job costing, and contract scope adjustments.
Forecast operational needs and recommend strategic investments in staffing, equipment, and resources.
Develop and maintain dashboards and reporting metrics to track operational performance.
