About Hoover CC:
Hoover Country Club is a private, member-owned and operated club established in 1959. The club was originally named Green Valley Country Club but was renamed Hoover Country Club in 2006 in honor of founder William Henry Hoover Sr. From 1972–1982 Green Valley CC hosted the LPGA Tour’s Birmingham Classic. Today, Hoover Country Club is known for having one of the strongest competitive golf memberships in the State of Alabama, with current and former members winning national championships, PGA Tour events, and numerous Alabama State Golf Association titles.
Hoover Country Club currently serves approximately 900 total members and features two main dining outlets, an active aquatics facility during the summer season, and hosts more than 100 member events annually. The club prides itself on delivering a welcoming, family-oriented environment while maintaining a high level of service and hospitality.
Position is supervised by:
General Manger
Position Concept:
The Director of Clubhouse Operations is responsible for exceeding expectations for members and guests throughout the clubhouse and aquatics areas. This position oversees daily operations of the clubhouse team including front-of-house dining, aquatics, and housekeeping. The role focuses on developing a professional service culture, supporting strong member engagement, and maintaining financial responsibility while highlighting the amenities and programming at Hoover Country Club.
Specific Responsibilities:
Ø Manages long-range staffing needs of the front-of-house, aquatics, and housekeeping teams
Ø Oversees the overall operation of the clubhouse and pool at the direction of the membership’s House Committee
Ø Ensures effective onboarding and training for all new team members
Ø Implements team development and training activities for clubhouse staff
Ø Maintains a visible presence in dining outlets to monitor and enhance the member dining experience
Ø Plans and coordinates member engagement events and social programming
Ø Maintains presence at major member events and club banquets
Ø Works with department heads to ensure events are both operationally and financially successful
Ø Works directly with the Executive Chef and culinary team to manage all food and beverage experiences
Ø Maintains appearance and cleanliness of the clubhouse and aquatics areas
Ø Implements and enforces policies and procedures for clubhouse and aquatics operations
Ø Follows standard human resource practices including job descriptions, performance reviews, and staff development
Ø Manages financial performance of the clubhouse operation and reports monthly to the Finance Committee
Ø Develops procedures for revenue generation and cost controls
Ø Assists in developing annual budgets for clubhouse operations
Ø Works with the Executive Chef to maintain effective cleaning and sanitation processes within the culinary operation
Ø Assumes responsibility for the clubhouse operation in the absence of the General Manager
Knowledge, Skills, and Traits:
Ø Ability to seek out new and innovative ways to meet and respond to the needs of an evolving and diverse membership
Ø Ability to interact positively with supervisors, management, coworkers, members, and guests while promoting teamwork
Ø Strong leadership skills with a focus on team development and service culture
Ø Ability to work consistently and professionally while treating all members with respect
Ø Strong organizational and communication skills
Ø Computer and hospitality software proficiency
Compensation and Benefits:
Salary:
Ø $100,000 – $110,000 per year
Benefits:
Ø Health insurance
Ø Dental insurance
Ø Vision insurance
Ø SIMPLE IRA
Ø Short and long-term disability