Director, Account Management
Location: Nashville, TN
Work Environment: On-Site Daily in Nashville plus travel
About the Company
Our client is a pharmacy intelligence organization specializing in medical benefit drug strategy, value-based contracting, and cell and gene therapy management.
The company partners with health plans nationwide to optimize medical drug spend by integrating clinical expertise, trade strategy, and advanced analytics. Their platform helps payers drive measurable savings while improving outcomes for patients.
About the Role
Our client is seeking an experienced and relationship-driven leader to serve as Director of Account Management. This Nashville-based role will lead the strategy, communication, and performance delivery for a portfolio of health plan clients.
The Director will translate complex clinical and contractual data into actionable strategies that reduce costs, align clinical policy with rebate value, and strengthen long-term client partnerships. The ideal candidate combines strategic thinking with operational execution and thrives in a fast-paced, collaborative environment.
Key Responsibilities
• Serve as the primary strategic and relationship lead for assigned health plan clients
• Build and maintain executive-level relationships with Pharmacy leaders and Medical Directors
• Translate clinical, outcomes, and rebate data into clear, actionable recommendations for clients
• Partner cross-functionally with Trade Relations, Clinical Pharmacy, and Analytics teams to align strategy and deliver measurable results
• Lead quarterly business reviews and client presentations using data-driven insights to highlight performance and opportunities
• Ensure operational excellence across client onboarding, reporting, and delivery commitments
• Leverage AI tools and advanced analytics to enhance efficiency, insight generation, and client value
• Maintain strict HIPAA and PHI compliance standards
Qualifications
• PharmD or RN strongly preferred; MBA or MMHC strongly preferred
• 3+ years of experience in a health plan, PBM, or managed care environment
• Demonstrated success in account management, clinical strategy, or client services within healthcare
• Strong understanding of formulary design, rebate contracting, and clinical policy alignment
• Exceptional communication and presentation skills, with the ability to translate complex concepts for executive audiences
• Proven ability to manage multiple high-impact client relationships
• Willingness to travel up to 40% for client meetings, business reviews, and conferences
Why Join This Organization
• Opportunity to help shape the future of medical benefit and cell and gene therapy management
• Collaborative, high-performing team focused on clinical integrity, innovation, and measurable outcomes
• Competitive compensation and comprehensive benefits package
• Nashville-based role working closely with leadership across Clinical, Trade, and Analytics
Equal Opportunity Employer
Our client is an Equal Opportunity Employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.