Net2Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500+ employees globally, with over 30+ locations in the US and global operations in 32 countries. We believe in providing staffing solutions to address the current talent gap – Right Talent – Right Time – Right Place – Right Price and acting as a Career Coach to our consultants.
Please go through below JD and If you are interested, kindly forward your resume to [email protected]. We will review your profile and get back to you at the earliest.
Role: Desktop Support Engineer
Work Location: Onsite to East Moline, IL 61244
Hire Type: 11 Months+ Contract
Travel may be required to Iowa/Illinois at least once a month or once every 1–2 months depending on client direction.
Key Responsibilities:
- Perform imaging, re-imaging, configuration, and setup of laptops, desktops, AV devices, and smart devices.
- Execute device refresh, replacement, and lifecycle management activities in a depot/configuration center environment.
- Provide break/fix troubleshooting and hardware repair for laptops and desktops, including coordination with OEM warranty providers.
- Manage asset tagging, barcoding, assignment, and accurate inventory tracking across locations.
Required Skills & Experience:
- Strong knowledge of End-User Device Lifecycle Management (laptops, desktops, AV, smart devices).
- Working experience with Microsoft ecosystem and device management tools, including:
- O365 / Microsoft 365
- Intune / Endpoint Management
- SCCM / Configuration Management
- Asset Management tools
- Practical working knowledge of ServiceNow for incident, asset, and task updates.
- Experience in Depot Management/Configuration Center operations.
- Experience in hardware troubleshooting, break/fix repair, and vendor warranty coordination.
- Good understanding of shipping, receiving, and inventory control processes.
Regards,
Prashant Singh
Sr. Account Manager - Enterprise Business
Net2Source Inc.
(201) 221-8131
Office: 270 Davidson Ave, Suite 704, Somerset, NJ 08873
LinkedIn: https://www.linkedin.com/in/prashant-singh-b1b23526