Required Skills & Experience
• Some IT experience is required (cannot be zero)
• Internship, student, in school, or desktop support all count
• 0–1+ years of IT support experience (hardware, cabling, desktop support preferred)
• Experience working in a ticketing system
• Basic OS knowledge (Linux preferred)
• High‑level understanding of networking, storage, or scripting
• Able to lift ~35 lbs
• Comfortable working hands‑on in a production environment
Nice to Have Skills & Experience
• Prior data center experience (enterprise‑scale is a plus, not required)
Job Description
Day‑to‑Day
• Troubleshooting and repairing servers
• Hardware diagnostics and component replacement
• Working tickets for incident management
• Supporting project and capacity work
• Very hands‑on, physical role (fixing things daily)