Training Hours: 8 AM-5 PM MST (Monday, Tuesday onsite, three days remote)
After Training Hour: 9 AM-6 PM (Monday, Tuesday, oniste, three days remote)
On-site/Remote: On-site 2 days a week (Monday & Tuesday)
Type of employment: 6-month contract
Pay: $19.80/hr on W2
JOB RESPONSIBILITIES:
Get an introduction into health insurance, benefits and network plans to support tier 1 member questions and support
You will be the first line of support to our Members involve in high-volume inbound calls, helping our members resolve their issues
Connect with members via phone and email to address and resolve a variety of member inquiries to help people understand, navigate, and pay for healthcare
Support and cultivate an office culture that aligns with client values and incorporates the outstanding aspects of the team
Reporting to a Team Lead, this will be an essential role at our client.