Customer Support Specialist (Healthcare – Office Environment)
Clearwater, FL (Onsite)
$22.00/HR
Full-Time | Monday–Friday | No Weekends | Normal Business Hours
Location: Clearwater, FL 33759
We are hiring a Customer Support Specialist to join a growing healthcare technology company focused on delivering an exceptional patient and customer experience.
This is a great opportunity to get your foot in the door with an organization that is expanding, offering long-term stability and opportunities for advancement.
What’s Great About This Opportunity
• Monday–Friday schedule with no weekends
• Consistent daytime hours
• Fun, team-oriented work environment
• Opportunity to grow within a rapidly expanding healthcare technology company
• Clear path for advancement based on performance
• Collaborative culture with strong internal support
• High-impact role supporting both patients and internal teams
What You’ll Do
• Serve as the primary point of contact for patients, clinics, and healthcare providers
• Handle product orders, service issues, and account inquiries
• Educate patients and customers on products, usage, and delivery timelines
• Support the sales team with order processing, tracking, and follow-up
• Manage inbound and outbound calls, emails, and messages with urgency and professionalism
• Resolve customer concerns while maintaining HIPAA compliance
• Document all interactions in CRM/EMR systems
• Partner with internal teams (sales, logistics, billing) to ensure a seamless experience
• Monitor open orders and backorders, ensuring timely follow-up and fulfillment
What We’re Looking For
• 2+ years of customer service or dispatching experience
• Experience handling high-volume calls, emails, and/or chats
• Strong communication and problem-solving skills
• Ability to multitask and stay organized in a fast-paced environment
• Experience with CRM or EMR systems preferred
• Bilingual Spanish is a plus, not required
Work Environment
• Office-based role
• Moderate noise (calls, meetings, computer audio)
• Extended time working at a computer
• Regular, reliable attendance required
If you’re looking for a role where you can grow, advance, and be part of a high-energy team, this is a great opportunity.
TempExperts is an equal opportunity employer.