Customer Service Specialist

Key Responsibilities

• Data Entry: Transferring customer information, account details, and sales invoices from paper or digital documents into CRM/database systems.
• Verification: Reviewing and auditing data for errors, ensuring accuracy and data integrity.
• Customer Interaction: Updating records based on direct customer feedback or inquiries.
• Database Maintenance: Sorting, organizing, and securing information.
• Reporting: Assisting with reports or special projects requiring large-scale data manipulation.