Customer Service Representative

Ready to turn a job into a real career—and move up fast while you’re at it?

At Circle Logistics, this role is one of our main entry points—and we’ve recently promoted multiple team members into Carrier Sales, Operations, and Account Management roles in as little as 6 months.

If you’re driven, competitive, and ready to grow, this is a great place to start.

What You’ll Do

• Manage live shipments from pickup to delivery
• Communicate with drivers and customers in real time
• Track freight, troubleshoot issues, and provide updates
• Work closely with Sales and Operations to keep everything moving
• Handle a high volume of calls (100+ daily)

What We’re Looking For

• 1–3 years in customer service, operations, call center, or logistics
• Strong communication + attention to detail
• Ability to multitask in a fast-paced environment
• Grit, urgency, and a team-first mindset

Why Circle

• Fast-track growth into Sales, Ops, or Account Management (~6 months)
• Hands-on training + real-time coaching
• High-energy, team-driven culture that rewards performance

Comp & Benefits

• $17–$18/hour
• Full-time schedule
• PTO + paid holidays
• Health, dental, vision, 401(k)

Check out our Orlando Office HERE

Who We Are:

Circle Logistics is a 3rd party logistics firm focused on delivering our three core promises to our customers: No Fail Service, Personalized Communication, and Innovative Solutions. We leverage our technology, industry experience, and employee ingenuity to develop industry-leading transportation solutions. We have been in business for 10 plus years and have grown into a half a Billion dollar company, from starting out as just a handful of people with Entrepreneurial Spirit as their foundation . Our story is one of resiliency and innovation that has led us to grow to over 500 employees in a booming transportation industry, that never takes a night off.

If you’re looking for a role where you can learn fast, prove yourself, and move up quickly, let’s connect.