Customer Engagement Representative

On Trend Group
Long Beach, CA

Customer Engagement Representative – Face-to-Face Sales Role

Immediate Start- Onsite


On Trend Group is looking for a Customer Engagement Representative to support client sales campaigns through in-person customer engagement.


The position involves meeting customers face-to-face, providing information about products and services, and contributing to sales & marketing activities designed to generate customer interest and increase sales.


Key Responsibilities

  • Interact with customers face-to-face to introduce products and services
  • Identify customer needs and recommend appropriate solutions
  • Support client sales goals by generating interest and completing sales when applicable
  • Provide clear and accurate information to customers
  • Maintain records of customer interactions and feedback


Skills and Qualifications

  • Strong interpersonal communication skills
  • Ability to build rapport with customers during face-to-face conversations
  • Professional and positive approach to customer interaction
  • Ability to follow training guidelines and sales processes
  • Customer service, retail, hospitality, or similar experience is beneficial but not required


Training and Development

  • Paid product and sales training
  • Ongoing coaching focused on improving communication and customer engagement
  • Professional development opportunities within the business


This role is designed for individuals who enjoy interacting with customers in person and want to gain practical experience in sales and customer engagement.

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