This is a 90-day assignment with Relatable
Schedule - Hybrid - NYC-based - 2 days in the office (Soho)
Pay rate = $57.00 per hour - W2 Temp or Freelance Opportunity (40 hours per week)
Assignment - Join us to support the CS Team crush our high-volume production period!
Position Summary –
The Creative Studio Operations Manager is responsible for managing the planning, coordination, and execution of photo and video productions that support marketing, e-commerce, and brand initiatives. This role ensures productions are efficiently planned, properly resourced, and delivered on time by managing production logistics, timelines, and workflows.
The CS Ops Manager partners closely with the Digital Content Producer and Art Director to translate creative and marketing needs into clear production plans. While this role does not set creative direction, it supports these roles by managing production logistics, scheduling, vendor coordination, and workflow systems that enable efficient execution of photo and video content.
As product SKU count and creative deliverables continue to grow, this role provides centralized ownership of production coordination, scheduling, and logistics, enabling the creative team to focus on high-quality creative execution while ensuring efficient workflows and reliable delivery of assets.
A key responsibility of this role is developing and managing a centralized production tracking system (preferably in Monday.com) that supports milestone tracking, project visibility, and coordination across the creative team.
This structure allows creative leaders to focus on concept development and creative execution while production operations are managed centrally.
Responsibilities –
Production Planning & Scheduling:
Manage production schedules for all photo and video shoots, ensuring alignment with marketing calendars, campaign timelines, and product launches.
Maintain a centralized production calendar tracking shoots, milestones, dependencies, and deliverables across teams.
Coordinate timelines across still and video projects to support efficient production planning and asset delivery.
Identify opportunities to streamline production by coordinating multiple asset needs within shoots and supporting efficient use of production resources.
Identify scheduling risks and communicate potential delays early, working with stakeholders to adjust plans when needed.
Pre-Production Coordination:
- Coordinate all pre-production logistics for shoots, including booking models, talent, photographers, videographers, and freelancers.
- Secure studios, locations, equipment rentals, and additional production resources as needed.
- Coordinate hair, makeup, wardrobe, and production assistants when required.
- Coordinate product sample management for shoots, including working with warehouse, sourcing, and internal teams to ensure required samples are available for production timelines.
- Track, organize, and prepare product samples for each shoot.
- Ensure product samples are prepared and shoot-ready, including coordinating product condition, packaging, and supporting materials needed for photography and video production.
- Prepare and distribute production documentation including call sheets and run-of-day schedules.
- Coordinate contracts, releases, and usage requirements in partnership with internal teams.
- Serve as the primary point of contact for vendors and production partners during pre-production.
On-Set Production Support:
- Support day-of shoot operations by managing schedules, logistics, and vendor coordination.
- Ensure shoots run efficiently and remain on schedule.
- Assist in resolving day-of production issues to minimize disruption to creative teams.
Post-Production Workflow Management:
- Track post-production timelines for all photo and video assets, including asset delivery, review milestones, revisions, and final delivery deadlines.
- Coordinate with internal teams and external vendors to ensure assets are delivered on schedule.
- Support organization and delivery of final assets by coordinating file delivery from photographers and editors and ensuring assets are properly named, organized, and shared with appropriate teams.
- Monitor project progress against timelines and communicate status updates to stakeholders.
- Coordinate post-production handling of product samples, including organizing returns to appropriate teams or managing storage and inventory as needed.
Production Systems & Workflow Management:
- Develop, manage, and maintain a production tracking system (preferably in Monday.com) used by the Digital Content Producer, Art Director, and their teams.
- Track milestones, owners, deadlines, and dependencies for all productions.
- Create and maintain standardized workflows, templates, and processes to support consistent project execution.
- Provide visibility into production status through dashboards and progress updates.
- Continuously refine workflows and systems to support growing content needs.
Collaboration & Communication:
- Partner closely with the Digital Content Producer and Art Director to support execution of creative projects.
- Act as a central point of coordination for production-related communication.
- Support alignment between creative, marketing, and e-commerce teams.
- Communicate timelines, risks, and updates clearly to stakeholders.
This Could Be You If You Have:
- Bachelor’s degree in Production, Communications, Marketing, or a related field, or equivalent experience.
- Five plus (5+) years of experience in creative production, production coordination, or content operations.
- Experience supporting photo and video shoots from planning through delivery.
- Strong organizational and project management skills with the ability to manage multiple timelines.
- Hands-on experience with project management tools (Monday.com preferred).
- Experience working with external vendors, freelancers, and creative partners.
- Excellent communication skills and attention to detail.
- Ability to thrive in a fast-paced, deadline-driven environment.
Attributes:
- Highly organized and process-oriented.
- Proactive and solutions-focused.
- Strong ability to manage logistics and operational workflows.
- Collaborative and supportive partner to creative teams.
- Calm and adaptable under deadline pressure.
