Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.
At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
The Chief Operating Office (COO) is responsible for delivering a more consistent approach to business operations across Wells Fargo, strengthening the company’s risk and control infrastructure, and delivering effective and efficient enterprise services to employees and customers.
The COO group includes the head of Operations, who is jointly responsible for line of business operations with each of the five LOB CEOs. Operations functions include contact center operations, client servicing support, money movements within our businesses, lending operations, and other functions.
The COO group also includes a number of teams dedicated to strengthening Wells Fargo’s risk and control infrastructure. These include the Control Executive team; Regulatory and Policy Affairs; Enterprise Customer Excellence; Sales Practices Oversight and Management; and Strategic Execution and Operations.
The Chief Administrative Office, encompassing the Corporate Properties Group; Corporate Security; Enterprise Business Resiliency; Strategic Programs and Process Improvement; Enterprise Change Management; Supply Chain Management; and Data Management and Insights, delivers important services for our employees and customers.
An Officer for the Chief Administrative Office (CAO) Control team is responsible for developing, implementing and monitoring risk-based programs to identify, assess and mitigate operational risk that arises from inadequate or failed internal processes, people, systems or external events, while maintaining a balance between risk mitigation and operational efficiency. The role will have specific responsibility for support and execution of the Risk Control Self Assessment (RCSA) program.
The role will execute the required program components including facilitation of RCSA workshops through collaboration and credible challenge with CAO Control, COO Control, Independent Risk Management teams, and line of business SMEs. Adherence to the risk management framework and relevant policies is critical to ensure that Wells Fargo can deliver consistent, desired outcomes and meet regulatory expectations. The roles will require partnership with business leaders to understand complex issues, influence change and establish open communication.
Specific responsibilities will include:
• Partner with CAO, COO and peer COO Control teams and LOB SMEs to identify, assess and quantify risks and identify and document controls as part of RCSA workshop.
• Implement and coordinate program changes to meet enterprise policy requirements for ongoing monitoring and maintenance of RCSA.
• Provide support and mentoring to other team members on the team during RCSA execution and monitoring.
• Support reporting to management on program status, themes, testing, issues and risk reduction opportunities.
A Control Officer in this position will compile information from various sources and communicate complex ideas to a sophisticated audience of experts. Healthy inquisitiveness, problem solving skills and thoroughness will bolster credibility and enhance success. Strong oral and written communication skills are essential.
Team members support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs including Credit, Market, Financial Crimes, Operational, Regulatory Compliance, which includes effectively following, and adhering to and if applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite, and all risk and compliance program requirements.
Please Note: Candidate(s) will be required to work at the following Wells Fargo location(s): Charlotte, NC; Fort Mill, SC; West Des Moines, IA; Des Moines, IA; Chandler, AZ; Phoenix, AZ; Minneapolis, MN
Please note: based on the volume of applications received, this job posting may be removed prior to the indicated close date. If you do not apply prior to the closing of this posting, we encourage you to apply for other opportunities within Wells Fargo.
NC-Charlotte: 301 S Tryon St - Charlotte, NC
TX-Irving: 250 E John Carpenter Freeway - Irving, TX
TX-DAL-Downtown Dallas: 1445 Ross Ave - Dallas, TX
NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC
SC-Fort Mill: 3476 Stateview Blvd - Fort Mill, SC
IA-West Des Moines: 7001 Westown Pkwy - West Des Moines, IA
IA-Des Moines: 1 HOME CAMPUS - DES MOINES, IA
AZ-PHX-Northwest Phoenix: 11601 N Black Canyon Hwy - Phoenix, AZ
AZ-Chandler: 2800 S Price Rd - Chandler, AZ
MN-Minneapolis: 550 South 4th St - Minneapolis, MN
Benefits
Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.