Akkodis is seeking a Content Operations Manager for a 12-month contract role for a client in Knoxville, TN.
Location: TN - Knoxville (Hybrid, 2 Days Onsite)
Duration: 12 Months Contract + Possible Extension
Pay Range: $38-$40 per hour on a W-2. The rate may be negotiable based on factors such as experience, education, geographic location, and others.
What We Do/Project
The main function of a Content Operations Manager is to provide innovative content strategies to engage and grow the audience and enhance site performance for Warner Bros Discovery US Digital websites. This role requires a strategic thinker with a deep understanding of content management systems, data-driven decision-making, and the ever-changing digital media landscape. The ideal candidate will have a proven track record in complex data analysis, SEO & AI/LLM best practices, content optimization, and content operation workflows. This role will be part of our Digital Strategy, Monetization, and Operations team and will collaborate with partners across WBD to support digital strategy, optimize performance, drive user acquisition, and meet business goals.
Job Responsibilities / Typical Day in the Role
• Develop and guide content strategy and operations to enhance user acquisition and engagement, ensure cohesive workflows across content teams, and deliver high-quality website experiences.
• Improve content discoverability and performance by providing best practices, analyzing cross-channel metrics, and offering actionable insights to expand reach and elevate user experience.
• Collaborate across teams and partners, including monetization, product/engineering, editorial, and third-party vendors, to align and prioritize content initiatives with broader business objectives.
• Optimize systems and stay ahead of trends by auditing workflows for efficiency and monitoring industry and market developments in site, content, and search strategy.
Must Have Skills / Requirements
1) Ability to make Data-Driven Decisions
a. 8+ years; using Google Analytics, Google Search Console, or Adobe Analytics to increase ROI.
2) Experience with SEO, LLM, or AI Chatbot
a. 8+ years; Experience with organic traffic (Google/Bing, ChatGPT, Claude)
3) Experience working on Ad-Supported Websites
a. 8+ years
Nice to Have Skills / Preferred Requirements
1) Experience with Affiliate Content Marketing.
2) Experience in a CMS
Soft Skills:
1) Demonstrated long-term thinking, relationship-building, and cross-functional collaboration
2) Experience making analytical, data-driven decisions with a user-centric approach to content
3) Excellent project management and organizational skills
4) Ability to manage and balance multiple (and sometimes competing) priorities in a fast-paced, complex business environment
5) Excellent communication skills, adept at conveying complex solutions to various audiences
6) Proven ability to work in a hybrid environment
Technology Requirements:
1) Experience with content management systems and multiple insights platforms - Adobe Experience Manager, Adobe Analytics, Google Products, BrightEdge, Similarweb, Asana)
2) Experience in inputting Jira tickets.
Education / Certifications
1) None required.
Interview Process / Next Steps
1) 1st round with Hiring Manager
2) 2nd round with Senior Manager
3) 3rd round panel interview with Product and Editorial Colleagues
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave, including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.akkodis.com/en/privacy-policy.
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
· The California Fair Chance Act
· Los Angeles City Fair Chance Ordinance
· Los Angeles County Fair Chance Ordinance for Employers
· San Francisco Fair Chance Ordinance