OVERVIEW
Purpose of Job
To perform the operational tasks related to the Company’s Customs Brokerage services product. The duties include all tasks related to Customs clearance at the desk level, including Customs entry, clearance follow up with Customs & Border Protection (CBP), and other Partner Government Agencies (PGA), such as Food & Drug Administration (FDA), Consumer Product Safety Commission (CPSC), Department of Transportation (DOT), Environmental Protection Agency (EPA), and others as needed.
Summary of Benefits
KINTETSU WORLD EXPRESS (U.S.A.), INC. SUMMARY OF BENEFITS
Medical Plan including Prescription
Dental Plan
Vision Care
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Life Insurance
Paid Time Off (PTO)
Paid Holidays
Retirement Plan
Student Loan Assistance
Tuition Reimbursement
Wellness Day
Voluntary Benefits
This summary is provided for informational purposes only. Plan details are subject to change. Once employed with Kintetsu World Express (U.S.A.), Inc. plan details and enrollment forms will be provided.
RESPONSIBILITIES
Essential Duties & Responsibilities
1. Customs clearance processing for local and assigned HUB accounts2. Follow up on all Customs and PGA clearances3. Communicate with clients related to entry; this responsibility involves managing a large volume of e-mails and phone calls4. Communication with vendors related to issues required to providing client services.5. Provide notification to Supervisors, Managers, and Corporate Trade Compliance Group (CTCG) as applicable for issues which require escalation such as Customs or PGA holds, CBP or PGA exams, and any written notices received from CBP or a PGA6. Compliance with all Import Brokerage Standard Operating Procedures (SOP) statements which relate to the desk level work for Import Brokerage as issued and monitored by local Management and CTCG7. Compliance with all Company Security policies8. Compliance with all applicable government laws and regulations as pertaining to work performed
BASIC QUALIFICATIONS & REQUIREMENTS
Basic Qualifications & Requirements
List any required educational attainments (degrees, certificates, licenses, etc.): N/A
List any required skills (computer, machinery, typing, etc.): Computer skills, including Microsoft Office knowledge is required; ability to effective communicate verbally and written in English
List any required special attributes (ability to move/pick-up certain weight capacity, personality traits, certain aptitudes, etc.): Must be highly organized, self starter, team player
List any required experience (of what type, for what duration, in what industry, etc.):The position requires knowledge of the Harmonized Tariff Schedule (HTS), Customs regulations, and PGA regulations related to FDA, FCC, DOT, EPA, etc.Industry experience is extremely useful in determining success in this position.
PREFERRED QUALIFICATIONS
Preferred Qualifications
List any preferred educational attainments (degrees, certificates, licenses, etc.): Customs Certified Specialist status under the National Customs Broker & Forwarders Assocation
List any preferred skills (computer, machinery, typing, etc.): Experience using the Cargo Wise Customs clearance application
List any preferred special attributes (ability to move/pick-up certain weight capacity, personality traits, certain aptitudes, etc.):N/A
List any preferred experience (of what type, for what duration, in what industry, etc.): The position requires knowledge of the Harmonized Tariff Schedule (HTS), Customs regulations, and PGA regulations related to FDA, FCC, DOT, EPA, etc.Industry experience is extremely useful in determining success in this position.