Community Center Supervisor

The Community Senior Center Supervisor is responsible for overseeing daily operations, programs, staff, and volunteers at a community senior center. This role ensures the delivery of high-quality congregate meals, provides information on transportation services, and develops engaging programming focused on health promotion, digital inclusion, and intergenerational collaboration. The Manager works closely with the JREC Adult Day Program and community partners to enhance services and expand outreach.

Key Responsibilities

Program Management

• Plan, implement, and evaluate comprehensive center programming.
• Develop and introduce innovative, engaging programs and activities.
• Exercise independent judgment in managing day-to-day program operations.
• Ensure compliance with all federal and state food safety and regulatory requirements.

Data Management & Reporting

• Monitor and evaluate program performance and outcomes.
• Maintain accurate records and submit monthly reports through web-based systems.
• Oversee data collection and reporting conducted by staff.
• Use data insights to improve program effectiveness and service delivery.

Staff Supervision

• Supervise and support the Activity Assistant in daily operations.
• Provide coaching, mentoring, and professional guidance.
• Conduct regular team and one-on-one meetings.
• Complete mid-year and annual performance evaluations.
• Collaborate regularly with the JREC Adult Day team.

Volunteer Coordination

• Recruit, train, and supervise volunteers.
• Assign tasks that support center operations and programming.
• Provide ongoing feedback, recognition, and support to promote retention.

Community Engagement

• Build and maintain partnerships with community organizations and stakeholders.
• Collaborate across departments to achieve organizational goals.
• Represent the organization at community meetings and events.
• Promote intergenerational and inclusive programming opportunities.

Program Promotion

• Promote center programs and services within the local community.
• Recruit and engage new participants.
• Manage and update social media and outreach communications.

Fiscal Oversight

• Monitor expenses and ensure adherence to budget guidelines.
• Submit expenditures for approval and track budget utilization.
• Provide input into budget planning and forecasting.

Confidentiality & Compliance

• Maintain strict confidentiality of organizational and participant information.
• Adhere to all data integrity, privacy, and security policies.

Professional Development

• Complete a minimum of 10 hours of professional development annually.
• Support staff participation in training and development opportunities.

Core Competencies

• Team Leadership and Collaboration
• Effective Communication
• Adaptability and Flexibility
• Relationship Building
• Creativity and Innovation
• Change Management

Work Environment

This position is primarily office-based but includes regular local travel. The role may involve exposure to varying weather conditions during off-site activities or events.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

· Lead activities, distribute materials, and maintain organized spaces.

· Assist with meal setup and serve individuals with limited mobility.

· Maintain physical and digital filing systems.

· Lift and move items up to 15 pounds.

· Participate in virtual and in-person meetings.

· Perform extensive computer-based work, including data entry and communication.

Position Type/Expected Hours of Work

This position is a full-time, hourly, non-exempt. (37.5 hours) Monday – Friday.

Travel

Travel is primarily local travel during the business day.

Required Education and Experience

1. High School Diploma or GED
2. Bachelor’s degree in Human Services or related field is preferred

Computer Skills

Proficient user of Microsoft Office Suite and other applications like Zoom. This position relies on technology for routine communications as well as hosting virtual events, set up of various equipment, and managing equipment assigned to the center.

EEO Statement

JABA is an equal opportunity employer.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.