Community Association Manager

CCMC

Jacksonville, FL

Position Summary

The Community Manager leads the launch, ongoing development, and operations of a large-scale, master-planned community. This role focuses on establishing infrastructure, activating amenity-rich environments, and fostering a cohesive community experience while partnering closely with developers, stakeholders, and residents throughout multiple phases of growth.

Key Responsibilities

Community Development & Growth

Support phased development and ongoing expansion of a master-planned community, ensuring seamless transitions from construction to operations.
Activate amenities and shared spaces to build community identity and engagement.
Partner with developers and internal teams on long-term community vision and execution.

Stakeholder Management

Serve as a central liaison between developers, HOA/boards, residents, and vendors.
Align stakeholders on priorities, communication, and evolving community needs.
Support governance processes, meetings, and reporting.

Operations & Amenity Oversight

Manage day-to-day operations of extensive amenities (clubhouses, parks, fitness, lifestyle spaces).
Oversee vendor performance and maintain high service standards across all facilities.
Establish scalable processes to support continued community growth.

Resident Experience

Deliver a high-quality, hospitality-driven resident experience.
Address concerns, enforce community standards, and promote an inclusive environment.
Drive engagement through programming and events.

Financial & Administrative

Assist with budgets, expense management, and operational reporting.
Ensure compliance with governing documents and applicable regulations.

Qualifications

3–5+ years in community, property, or hospitality management
CAM (Community Association Manager) certification required
Experience in large-scale or master-planned community environments preferred
Strong stakeholder management and project coordination skills

Core Competencies