Communications Administrative Assistant

Communications Administrative Assistant

Location: 315 Court Street, 3rd Floor, Clearwater, FL 33756

Schedule: Monday - Friday, 8 am - 5 pm

A highly professional position performing specialized administrative work to support the functions of the Customer Care and Communication department.

What Would You Do?

• Receives visitors and phone calls for the department resolves requests or directs to the appropriate department
• Coordinates and schedules appointments and makes travel arrangements as necessary.
• Composes and prepares written correspondence and routes for signature, as necessary.
• Drafts, edits, distributes outreach materials such as newsletters, press releases, social media content, etc.
• Organizes and maintains both physical and electronic records for the department and participates in the records disposition process in compliance with applicable statutory requirements.
• Provides administrative support to department by researching, assembling, and analyzing information.
• Initiates and carries through to completion special projects as assigned
• Edits and occasionally creates basic graphics for both digital and printed purposes for distribution internally and/or externally
• Processes, research, redacts, and fulfills public records requests in accordance with applicable guidelines.
• Maintains, distributes, and responds to customer feedback across designated channels
• Assists with maintenance and updates for the website and organization’s intranet (SharePoint)
• Manages office and special event supplies, including inventory tracking, ordering, and invoice approval.
• Supports planning, coordination, and execution of organizational programs and special events.
• Assists with departmental budget planning by monitoring and maintaining routine expenses including office supplies, select travel, and department related invoice‑approval responsibilities.
• Assists with various organizational fundraising activities
• Maintains accurate and up‑to‑date media contact information
• Keeps departmental leadership informed of upcoming deadlines, scheduling changes, and special event dates
• Engages in public speaking as needed

• Performs other related job duties as assigned.

What Do You Need to Have?

• Associate’s degree in mass communications, communications, marketing, public administration, business administration, or related field and two (2) years of progressively responsible administrative or communications-related experience; or an equivalent combination of education, training, and/or experience.

• Experience with graphic and video creation software preferred

• Valid Florida Driver License, in good standing

• Ability to apply for and maintain ORION/FRVIS Access Authorization per Florida Department of Highway Safety Motor Vehicles Procedure TL-57 and RS-64.

• Work requires regular and reliable attendance and flexibility with work schedule

• Ability to work at different locations of the Pinellas County Tax Collector for varying periods of time or attend training during hours other than regular work hours.

• Assignment to work a variety of work schedules including compulsory work periods in special, emergency, and/or disaster situations.

Knowledge, Skills and Abilities

• Excellent written and verbal communication skills
• Experience with Microsoft Office applications
• Basic understanding of graphic/video creation platforms and/or tools
• Knowledge of the functions, operations, and structure of the Tax Collector’s Office and County government.
• Strong organizational skills and attention to detail – high accuracy in editing and proofreading
• Proven ability to follow up on items through to completion
• Effective time‑management skills with the ability to appropriately prioritize work
• Knowledge of public administration and/or basic communications techniques, principles, and practices.
• Knowledge of modern office policies, procedures, practices, and equipment.
• Ability to analyze and solve administrative problems and to render advice and assistance on each.
• Ability to present oral and written comments and recommendations clearly and concisely.

• Ability to use small office equipment and computers.

Our benefits rank among the top in the area!

• Looking for a strong retirement? We have you covered as members of the Florida Retirement System (FRS) with investment and pension options.

• We have deferred compensation programs and wellness centers to name a few perks. Check out these and more!

Want To Learn More?

Please review the full classification description with the Physical/Mental Demands and Working Conditions at the below link.

Tax Collector Administrative Assistant, C19