Collections Specialist

Atrium is seeking on behalf of our client a Collections Specialist based in New York, NY.

A background check may be run only after a conditional offer is made, where permitted by law.

Position: Collections Specialist

Location: New York, NY

Employment Type: Full-time

Compensation: $90,000-$105,000 + bonus + profit sharing

Position Overview

The Collections Specialist will manage and oversee the firm’s collections and accounts receivable processes to ensure timely and accurate payment from clients. This role will collaborate closely with attorneys and firm leadership to develop collection strategies, maintain accurate financial records, and support overall cash flow objectives. The position requires strong analytical skills, attention to detail, and the ability to communicate effectively with internal and external stakeholders. Must be legally authorized to work in the United States.

Responsibilities

• Oversee daily collections and accounts receivable, including strategy coordination with approximately 30–40 attorneys
• Manage billing and A/R functions, including invoice processing and e-billing submissions
• Review, edit, and analyze client bills, balances, ledgers, and cash applications
• Communicate A/R status and collection activity to firm leadership and billing attorneys
• Prepare A/R and collection reports, reconciliations, and maintain system documentation
• Support audits, client refunds, and special projects as needed

Required Experience/Skills

• Proven experience in collections within a professional services or legal environment
• Strong understanding of accounts receivable processes and financial reporting
• Ability to analyze billing data and resolve discrepancies efficiently
• Excellent communication and negotiation skills for interacting with clients and attorneys
• Proficiency in financial systems and e-billing platforms
• Strong organizational skills and attention to detail in a fast-paced environment

Preferred Experience/Skills

• Prior experience in a law firm or large professional services organization
• Familiarity with legal billing systems and client guidelines
• Ability to manage high-volume collections and complex client accounts
• Strong problem-solving skills and ability to work independently
• Advanced Excel skills for reporting and reconciliation
• Degree in Accounting, Finance, or related field preferred but not required

Education Requirements

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field preferred
• Equivalent work experience in collections and accounts receivable accepted
• Continuing education or certifications in financial management a plus
• Familiarity with legal or professional services industry standards beneficial
• Strong foundation in financial principles and reporting practices

Benefits

If eligible under the ACA, medical, dental and vision benefits and time off in accordance with local paid sick time laws will be offered. Additional benefits may include paid holidays, a 401(k)-retirement plan, life insurance, disability coverage, and an employee assistance program, where applicable. Other compensation programs may include overtime, shift differentials, bonuses, commissions, or other incentive compensation, where applicable.

Commitment to Diversity

As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.

EOE/M/F/D/V/SO

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