Collections Specialist

Job Description:

• Under direct supervision, performs a wide variety of credit and collection functions.
• Following established guidelines, takes action to recover delinquent accounts.
• Gathers, compiles, and maintains basic credit information.
• Contacts customers regarding delinquent payments and prepares reports reflecting status of credit and collection activity.
• Exercises considerable discretion in collection activities but must obtain internal approvals for refinancing and repossessions.
• Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.

Primary Tasks:

• Reviews accounts for proper payments, identifies potential credit problems, minimizes debt exposure to company and establishes or changes credit terms based on performance.
• Analyze and interpret numerical data and perform financial analysis.
• Assist in reconciling accounts. Analyze and monitor credit status of accounts based on credit terms and days sales outstanding.
• Review accounts for proper payments, identify potential credit problems, minimize debt exposure, establish or revise credit terms based on performance.
• Manage new accounts with company credit guidelines.
• Communicate with drivers on collection/drop decisions and credits on account (e.g., approve/deny charges on Cash On Delivery (COD) customers and monitor on cash customers.
• Performs other related duties as assigned.

Requirements:

Keyboarding and Ten

Key Qualifications: High School Diploma/GED or Equivalent Experience Accounting, collections accounting admin support or related area Accounting, collections accounting admin support or related area