Clinical Manager

Our client is a growing medical nonprofit practice providing comprehensive clinical and diagnostic expertise for individuals with cognitive and movement concerns is hiring an experienced Clinical Manager to join their team.

Full-time, direct hire opportunity working onsite at main office near the Eastover area of Charlotte, NC.

Position Overview:

The organization is seeking an experienced Clinical Manager and collaborative team player to lead a team of 8+ nurses in the day-to-day operations of the practice. This includes oversight and adjustment of work/schedules when needed to maintain workflow balance, monitoring and implementing adherence to metrics, onboarding and training of new hires and on-going clinical and various other responsibilities to support the clinical nursing team and the practice.

The Clinical Manager will also be responsible for ongoing assessment of program operations for opportunities to improve efficiencies and continually redefine the standard of care and support for individuals and families with memory and movement disorders.

This critical position will play a key role in supporting the culture and a work environment that promotes and inspires an active, continuous improvement philosophy that aligns with the practice values, which are as follows:

• Time and Attention: We develop a unique care plan for each patient and prioritize caregivers’ questions and concerns.
• Profound Empathy: We care for patients and their loved ones in the most sound and compassionate way.
• Access: No one is turned away.

Key Requirements of the role:

· Registered Nurse (RN) with a current, unrestricted license is required.

· Two or more years of experience in Managed Care in a case management or utilization review role.

· Three or more years’ experience in a supervisory role managing nursing staff.

· CCM certification preferred.

· Three or more years of clinical experience as a nurse in a critical care unit or other intensive care unit preferred.

· Experience with URAC standards preferred

· Must have a strong commitment to excellence in customer service

· Demonstrated strong problem-solving skills

· Must have proven track record of utilizing tact, diplomacy and strategic thinking in addressing issues and changes in company policy, etc.

· Self-motivated and willing to learn multiple tasks.

· Well organized and able to prioritize tasks

· Strong technical skills and adept with using Microsoft Office (Word, Excel, Outlook and Teams)

· Must demonstrate strong verbal and written communications skills as well strong documentation skills.

Final determination of salary will be based on an evaluation of experience, education, budget, etc.