Client Services Associate

Masis Professional Group
Boston, MA

Registered Client Associate

Location: Boston Area


About the Opportunity

A well-established wealth management and investment advisory firm is seeking a Registered Client Associate to join its growing team. This individual will play a critical role in supporting financial advisors, delivering exceptional client service, and ensuring the smooth execution of operational and administrative activities. The ideal candidate is client-focused, detail-oriented, and thrives in a collaborative environment. This position offers direct exposure to financial planning, investment management, client relationship management, and advisor support while providing opportunities for long-term career growth within a respected financial services organization.


Key Responsibilities

Client Service & Advisor Support

  • Serve as a primary point of contact for client service requests and account-related inquiries.
  • Coordinate and schedule client meetings and assist with meeting preparation.
  • Process account transactions including deposits, withdrawals, transfers, ACH transactions, wire requests, and rollovers.
  • Assist with new account openings, account maintenance, beneficiary updates, and client onboarding activities.
  • Support advisory account servicing and ongoing client relationship management efforts.
  • Maintain proactive communication with clients and internal stakeholders to ensure timely resolution of requests.
  • Conduct portfolio and account research as needed to support advisors and client service initiatives.
  • Identify opportunities to enhance client relationships and improve overall service delivery.
  • Collaborate with operations, compliance, technology, marketing, and other internal departments to ensure seamless client experiences.
  • Assist with advisor transitions and other strategic business initiatives as needed.

Operations & Administration

  • Maintain accurate client records, CRM documentation, and account files.
  • Manage electronic documentation and signature workflows.
  • Support branch and advisor administrative functions.
  • Assist with reporting, workflow management, and operational projects.
  • Ensure adherence to firm policies, compliance requirements, and regulatory standards.

Professional Development

  • Participate in ongoing training and professional development opportunities.
  • Contribute to team collaboration, knowledge sharing, and process improvement initiatives.
  • Support a positive, team-oriented culture focused on client service excellence.


Qualifications

Required

  • 3+ years of experience within wealth management, financial services, brokerage, banking, or investment management.
  • Associate degree in Business, Finance, or a related field.
  • Securities Industry Essentials (SIE) license.
  • Series 7 and Series 66 (or Series 63/65) licenses, or the ability to obtain within the first several months of employment.
  • Strong proficiency with Microsoft Office applications and business productivity tools.
  • Excellent communication, interpersonal, and client service skills.
  • Strong organizational skills with the ability to manage multiple priorities and deadlines.
  • High attention to detail and commitment to accuracy.

Preferred

  • Bachelor's degree in Business, Finance, Economics, or a related discipline.
  • Prior experience supporting financial advisors, wealth managers, or investment professionals.
  • Familiarity with CRM systems, financial planning software, and advisory operations workflows.


Compensation & Benefits

  • Base salary: $75,000 – $95,000
  • Bonus and incentive opportunities
  • Medical, dental, and vision insurance
  • Life and disability coverage
  • 401(k) with employer match
  • Flexible spending account options
  • Paid time off, sick time, and personal days
  • Professional development and licensing support
  • Hybrid work schedule


This is an excellent opportunity for a service-oriented financial services professional seeking to expand their industry knowledge, deepen client relationships, and build a long-term career within a collaborative wealth management environment.

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