Clerk, Operations - Transportation

Overview

Job Title: Operations Clerk - Transportation – National DCP

Location: Lockport, IL

Job Type: Full-time | Shift: Monday - Friday 5am - 2pm

Take your career to the next level with NDCP!

Overview:Join National DCP, LLC (NDCP) as a Transportation Operations Clerkwhere you’ll play a key role in supporting our fast-paced distribution operations for Dunkin’ restaurants. Primary function of this position will be to Assist warehouse management with inbound receiving and outbound selection. Communicate with employees and over the road truck drivers. Maintain spreadsheets, communicate among multiple departments, assist with NDCP’s food safety policies & assist with food safety audits. This is a clerical position with responsibilities including but not limited to computer data entry, relaying work assignments to fellow employees, paperwork accuracy verification, finance related data entry, mail sorting and general office work and operational support as needed.

NDCP is a $3 billion supply chain management company serving over 10,000 Dunkin’ locations across the U.S. We’re known for our reliability, performance, and strong team culture.

Why Join NDCP?

• Competitive hourly pay: $20.00 - $25.00 per hour
• Full benefits: medical, dental, vision, 401(k) with match
• Paid time off, paid holidays, and employee discounts
• Room to grow—career advancement across departments

Benefits you can count on:

National DCP offers a robust benefits suite check out our career page for our full list of benefits

• Medical, dental & vision insurance
• Flexible Spending Account (FSA) / Health Savings Account (HSA)
• Company‑paid life, AD&D, short‑ and long‑term disability
• 401(k) retirement plan with company match
• Paid Time Off (vacation, sick, discretionary) & paid holidays and more!
• Additional benefits: employee assistance programs, discount programs, tuition discount program, and more!

Responsibilities

What you’ll do

• Support dispatch operation at distribution center and related hubs ensuring that all routes are being monitored and completed appropriately.
• Assist in dispatch of Delivery Routes and Shuttle Routes.
• Track status of vehicles and equipment.
• Reacts to breakdowns, accidents, and driver call-ins.
• Manage the driver check-in process to address overages, shortages & damages along with proper driver sign out at end of shift.
• Review PeopleNet trips from driver on-board computer.
• Report non-compliance with Department of Transportation Hours of Service.
• Track over/under hours for route drivers.

Qualifications

Qualifications you bring:

• High School Diploma or equivalent required
• 1+ years of experience in an office/operation setting
• Strong oral and written communications skills
• Ability to interact well with employees and customers
• PC Literate with advanced-level Excel skills
• Strong attention to detail
• DOT and Hours of Service knowledge a plus

Equal Opportunity Employer: NDCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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