This role requires delivering fast, friendly, and professional service while accurately entering customer information and maintaining data integrity. Representatives must be knowledgeable about program benefits and effectively communicate them to guests, contributing to a positive and engaging customer experience.
Travel required Caesars Palace, Paris, Horseshoe, Cromwell, LINQ, Planet Hollywood, Harrah's, and Flamingo.
Solicit and identify new premium slot customers on the casino floor for the Caesars Rewards Program.
Issues point vouchers and complimentary as designated by customer account information.
Acknowledges, greets and converses with customers on the casino floor. Creates and issues Total Rewards cards and promotes the program and related promotions.
Maintains integrity of database by following high standards of data entry.
Ensures the protection of customer rewards and credit lines.
Promotes Caesars Palace by interacting with customers in an enthusiastic, helpful, and friendly manner.
Meets attendance guidelines of the job and adheres to regulatory, departmental, and company policies.