Business Consultant – Franchise Operations

About the Role

We're looking for a Business Consultant who thrives on building relationships and driving results. You'll be the primary partner to our franchise owners across the Louisville market—coaching them on operations, profitability, and brand standards while identifying growth opportunities.

This role requires grit. You'll manage complex projects, navigate setbacks, and persist until you find solutions. If you're the type who sees obstacles as puzzles to solve, keep reading.

You won't be figuring this out alone. You'll receive 1:1 mentorship from one of our top-performing consultants who will guide your training, help you learn the business, and set you up for success from day one.

What You'll Do

• Conduct regular store visits to coach franchisees on revenue optimization, brand compliance, and operational best practices
• Train owners on pricing strategy, financial benchmarks, and margin concepts
• Facilitate networking meetings and connect franchisees with vendor resources
• Support center buildouts, relocations, remodels, and ownership transfers
• Serve as liaison between The UPS Store, Inc., UPS, vendors, and franchise owners

Who You Are

• You have 3-5 years in franchise consulting, business development, or multi-unit retail operations
• You're a natural coach—patient, clear, and motivating
• You can analyze financials and translate numbers into actionable advice
• You're comfortable on the road and thrive working independently
• You're proficient in Excel (pivot tables, VLOOKUPs, data analysis)
• Print production or print sales experience is a plus

What We Offer

Competitive salary (negotiable based on experience), health/dental/vision insurance, PTO, flexible schedule, professional development support, and relocation assistance. You'll join a culture that celebrates resilience, teamwork, and bold problem-solving.

Ready to make an impact? Apply now.

Employment for this position is through the Area Franchisee for KY and not The UPS Store, Inc.