Benefits Specialist

Title: Benefits Specialist

Estimated Duration: Permanent

Location: Houston, TX 77079

Hybrid Work Model: 3 days onsite, 2 days remote (Fully onsite for the first 3 months)

Estimated Pay Rate: $23-31/hour (Eligible for 5% Bonus)

Exact compensation may vary based on several factors, including skills, experience level, and education. Benefit packages for this role includes medical, dental, and vision insurance

REQUIRED SKILLS AND EXPERIENCE

• 2+ years of group benefits administration experience: understanding deductibles, coinsurance, cobra, etc.
• Understanding lines of coverage: Group Medical, Dental, Vision, Life/AD&D, Short- and Long-Term Disability, EAP, etc.
• 2+ years of excel experience, experience with pivot tables, running macros, filtering formulas with excel etc.
• Strong Math experience for calculations – multiplication, division, etc.
• 2+ years of experience in a client facing role, providing customer support to clients for benefits, ability to handle customer conversations and escalations
• Familiar with online enrollment platforms, payroll systems, etc.
• Math skills, strong understanding of division, multiplication, and using this to solve reconciliations
• Ability to work in a fast-paced environment, context shift, and strong critical thinking skills

NICE TO HAVE SKILLS AND EXPERIENCE

• Payroll Experience Accounting Experience
• PEO experience Bachelor’s Degree

JOB DESCRIPTION

The Benefits Specialist will support a book of 65–85 clients, providing consultation, onboarding, and ongoing service for employee benefits programs. This is a direct-hire role, onsite five days per week for the first quarter, then transitioning to a hybrid schedule (3 days onsite / 2 remote). Responsibilities include serving as the primary client contact, responding to benefit-related inquiries, troubleshooting payroll and billing discrepancies, and assisting client employees with benefits questions. The role works closely with benefit consultants and internal service teams to deliver a high level of customer service. The Benefits Specialist will lead annual renewal meetings, review plan changes and options, and prepare client-facing reports. Additional duties include reconciling invoices, calculating adjustments for payroll discrepancies, and ensuring accurate benefit payroll deductions, using excel. This is a fast-paced, client-facing role, with peak season from October through January. Candidates should have working knowledge of group medical, dental, vision, life/AD&D, short- and long-term disability, and EAP plans. The department is growing and offers opportunity for career advancement.