Automation Support Engineer
Who We're Looking For:
Are you someone who loves seeing complex systems come to life? Do you get a sense of satisfaction from walking into a customer's facility, rolling up your sleeves, and leaving behind a fully running automated machining system? If that sounds like you, we'd love to talk.
We're looking for an Automation Support Engineer to join the team; someone who's ready to take ownership of exciting, hands-on work installing and supporting Makino's automated machining systems. This role puts you at the center of the action: from robots and gantry systems to conveyors and vision systems, you'll be the person who makes it all click.
What You'll Be Doing:
No two days look the same in this role, and that's part of what makes it great. Here's a snapshot of what you can expect:
- Lead the installation, startup, and debugging of Makino automated systems — both here at Mason and at customer sites across the country. This means hands-on mechanical and electrical work: robots, grippers, cell controllers, safety fencing, conveyors, and more.
- Program and teach robots to seamlessly serve Makino machining centers and supporting equipment.
- Install and support third-party integrated solutions like test stands and parts washers.
- Test and debug new and updated machine/automation control software.
- Share your field observations and ideas — your suggestions for improvements are genuinely valued here.
- Support the broader installation and servicing of Makino machining centers and custom options.
- Provide weekly updates on installation progress so the team stays aligned.
What You Bring to the Table:
We're not looking for perfection — we're looking for someone with solid fundamentals, a problem-solving mindset, and the drive to grow. Here's what will set you up for success:
- A strong mechanical and electrical aptitude, with the ability to read engineering drawings confidently.
- Hands-on troubleshooting skills — both mechanical and electrical.
- Experience programming or modifying robotic automation is a plus but not required.
- Familiarity with PLC ladder logic.
- Good communication skills is a must. You'll be working alongside engineers, customers, and plant personnel regularly.
- A willingness to travel. This role is primarily field-based, with travel expectations of 75–90%. Some international travel may come up as well.
Education & Experience:
- An Associate's degree in Engineering Technology or equivalent experience (2-year degree is preferred but not required).
- 2+ years working with automation or manufacturing systems.
- In-Depth knowledge of Makino or similar machines is a huge plus.
Why This Role:
This is a chance to represent Makino in front of our customers, do meaningful technical work, and be part of a team that takes pride in what we build and deliver. If you've been looking for a role where your skills are front and center — and where no two installations are ever quite the same — this might be exactly what you've been waiting for.
