Job description:
Overview: We are seeking a skilled Automation Field Service Technician to provide on-site support for industrial automation systems. The ideal candidate will possess strong PLC programming expertise, IT/OT networking skills, and electrical maintenance experience to troubleshoot, install, and maintain integrated automation and process control systems across various client facilities.
Industries include Energy & Utilities, Water/Wastewater, Industrial HVAC, Central Utility Plants, Process Refrigeration
Roles and Responsibilities:
- PLC/SCADA Programming & Debugging:
- Develop, modify, and troubleshoot
- PLC programs using platforms such as Codesys , Rockwell Automation, Schneider, or others.
- SCADA platforms such as Iconics, Indusoft/Aveva Edge, Wonderware, Intellution, or others
- Validate and verify automation code to ensure system performance and reliability.
- Collaborate with engineering teams to implement control strategies and improve system functionality.
- Electrical Maintenance & Installation:
- Perform routine inspection, testing, troubleshooting, and repair of electrical and sensing components and control panels.
- Install and commission new automation hardware including PLCs, I/O modules, HMIs, MCCs, VFDs, and Instrumentation [Analytical, Flow, Level, Pressure, Temperature, etc.]
- Ensure electrical safety standards and adherence to codes during maintenance and installation.
- IT/OT Networking & Communication:
- Configure and troubleshoot industrial networks such as OPC/UA, Modbus TCP, Ethernet/IP, PROFINET, Modbus, Profibus, and MQTT.
- Integrate automation systems with enterprise IT infrastructure, ensuring seamless communication between devices.
- Maintain our cybersecurity best practices for industrial networks.
- On-Site Support & Customer Service:
- Travel to client sites to support startup, commissioning, troubleshooting, and ongoing maintenance of automation systems.
- Provide technical guidance and training to client personnel as needed.
- Document service actions, system configurations, and repair activities comprehensively.
- System Testing & Validation:
- Perform functional testing of automation systems pre and post-installation or modification.
- Assist with Factory Acceptance Testing[FAT] protocol prior to release for field installation/testing [SAT].
- Conduct performance analysis and suggest improvements to optimize operational efficiency.
- Continuous Improvement & Documentation:
- Keep up-to-date with new automation technologies, network protocols, and industry standards.
- Create and maintain technical documentation, including wiring diagrams, program backups, and maintenance records.
Qualifications & Skills:
- Proven experience working as a PLC / Automation Field Service Technician.
- Strong proficiency in PLC programming (e.g., Codesys based, Rockwell Automation Logix, Schneider Unity).
- Solid understanding of industrial networking protocols (Ethernet/IP, PROFINET, MQTT, Modbus, etc.).
- Electrical troubleshooting and maintenance skills, including control panel wiring and hardware diagnostics, Instrument calibration and configuration.
- Knowledge of IT/OT integration, cybersecurity, and data communication standards.
- Excellent problem-solving and communication skills.
- Ability to work independently and as part of a team in dynamic environments.
- Valid driver’s license and willingness to travel to client sites.
- Adheres to process and quality controls processes
- A basic understanding of NEC code and UL508A requirements
- Provide project leadership on difficult applications and solutions
- Excellent performance in stressful environment
Education and/or Experience
- AAS degree or equivalent from two-year college or technical school and three years or more related experience
Job Type: Full-time
Benefits:
- Dental insurance
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
