Role Overview:
The Warehouse Assistant Manager is a hands-on operational leader who supports the day-to-day execution of Steel City Brand’s warehouse operations. Ensuring inventory is accurate, orders ship on time and the warehouse stays organized. This person is part leader, part operator, and part problem-solver — comfortable being on the floor, managing people, and owning details.
Core Responsibilities You Will Own:
Daily Warehouse Execution
- Execute daily fulfillment operations (pick/pack/ship)
- Ensure orders ship accurately, on time, and to brand standards
- Monitor workflow and work proactively with the manager to adjust staffing or priorities
- Restocking Warehouse for next days orders
- Processing returns in a timely manner
- Support execution of elevated packaging standards
- Ensure inserts, packaging materials, and presentation are correct
- Monitor supplies and flag reorders before shortages occur
- Help test and implement new packaging or workflow improvements
Team Support & Leadership
- Help train, onboard, and support warehouse staff
- Act as point-person when manager is unavailable
- Reinforce SOPs, workflows, and expectations on the floor
- Provide feedback on performance, process gaps, and staffing needs
- Keep morale steady during busy seasons
Inventory Accuracy & Flow
- Assist with receiving inbound inventory and checking counts
- Maintain accurate inventory levels in systems (Shopify / WMS)
- Execute cycle counts and full inventory audits
- Flag discrepancies, shortages, or damaged goods immediately
- Help ensure inventory is stored, labeled, and organized correctly
- Assist with getting transfers processed for store locations and shipped out
You are someone who:
- Is detail-oriented and operationally minded
- Is calm under pressure and good at prioritizing
- Can lead without ego and support without micromanaging
- Takes pride in running a tight operation
- Is comfortable working physically on the warehouse floor
Experience & Skills
- 1-3 years in warehouse, fulfillment, or operations roles
- Prior lead, supervisor, or assistant manager experience required
- Experience with inventory systems or e-commerce fulfillment a plus
- Comfortable with basic tech/tools (Shopify, scanners, spreadsheets)
- Strong communication and follow-through
- Ability to lift, move, and work on your feet as needed
Compensation:
- Competitive pay (depending on experience)
- Monthly clothing allowance
- Employee discount
