Oversee daily operations of the sorting center, including receiving, sorting, cross-docking, and coordination of night dispatch, ensuring efficient and stable warehouse performance.
Manage an on-site team of 50–100 staff (including third-party labor), responsible for scheduling, training, performance management, and daily supervision.
Monitor inventory accuracy, process execution, on-site safety, and fire compliance; promptly handle exceptions and unexpected issues.
Drive process optimization and cost control initiatives to improve overall operational efficiency.
Experience Requirements
Minimum of 3 years of frontline management experience in a warehouse or sorting center; experience in last-mile delivery operations is strongly preferred.
Must have hands-on, on-site leadership experience and be comfortable working long-term in a warehouse environment (not a back-office or purely data-focused background).
Familiar with warehouse operations, WMS systems, and fast-paced operational environments.
Competency Requirements
Strong on-site decision-making and problem-solving skills.
Ability to lead effectively in a high-intensity work environment.
Bilingual in Mandarin and English required, with an understanding of cross-cultural management differences between China and the U.S. This role will frequently communicate with English and Mandarin speaking stakeholders.
Strong leadership, communication, and team collaboration skills, with the ability to motivate team members to achieve goals.
Working Conditions
During peak seasons, additional shifts may be required depending on shipment volume.
The role requires a strong, hands-on, frontline leader who can actively lead from the floor, rather than someone with a functional or back-office support background.
Bachelor’s degree or above required; majors in Logistics Management, Supply Chain Management, Warehouse Management, or related fields are preferred.
