Assistant Property Manager

Pocketbook Agency
Palo Alto, CA

JRN#2216

Our kind and discrete Bay Area-based Private Client is seeking an Assistant Property Manager to support seamless operations and maintenance across multiple homes. These properties are made up of a diverse portfolio of residences across the Bay Area, from urban homes to coastal retreats. The ideal individual is kind, warm, and a detail-oriented professional who thrives in a dynamic environment, enjoys working both independently and collaboratively, and is comfortable balancing day-to-day care with vendor coordination and project management.

The APM will report directly to the Director of Properties and principals.


Responsibilities:

  • Conduct weekly walk-throughs, inspections, and property checks (interior/exterior)
  • Perform and/or coordinate preventative maintenance, monitor HVAC, solar, pools, alarm systems, etc.
  • Manage household inventory, manuals, and vendor records
  • Complete very basic small repairs and schedule vendors when needed
  • Ensure homes are always “party ready”; assist with occasional set up/breakdown of events
  • Provide hands-on support - anything to assist principals; moving furniture, doing laundry, cleaning, etc.
  • Communicate updates clearly to the manager and principals
  • Drive between multiple Bay Area properties (SF, Palo Alto, Woodside, coastal locations)
  • Handle administrative tasks and attend all meetings - work closely with property team and the Family Office


Requirements:

  • 3+ years’ experience in property management, hospitality, facilities, or a related field (private estate experience a plus)
  • Strong organizational skills and attention to detail
  • Excellent communication skills; ability to “read the room” and adjust tone/style
  • Comfortable lifting up to 40 lbs and accessing attics, basements, and roofs
  • Handy with basic repair skills; familiarity with household/property systems and set up
  • Valid driver’s license, clean driving record, and reliable transportation
  • Tech-savvy with smart home systems and basic office tools (calendar, email, text)
  • COVID vaccination required
  • Not afraid to get dirty (ie., work outside in rain/heat, trap and/or dispose of a dead mouse, etc.)
  • Non-smoker/vaper
  • Dog-friendly!


Schedule: Monday-Friday, 8a-5p (with some flexibility to work after hours/weekends when needed)

Compensation: DOE + benefits + PTO

Location: San Francisco Bay Area Peninsula (+ surrounding Area)

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