Administrative Coordinator-Hybrid

Part-Time Administrative Coordinator with light bookkeeping (Remote)

Location: Work From Home – Remote - Charlotte NC centric

Employment Type: Part-Time

About Us

We are an established and growing small consulting business, in the healthcare sector. Our company values professionalism, reliability, and teamwork. We are seeking a dedicated Administrative Coordinator who is looking to build a long-term career and become a trusted member of our organization.

This position offers the opportunity to work directly with a busy leadership team while interacting with team members, customers, and vendors. The right candidate will play a key role in keeping daily operations organized and running smoothly to provide general support to the operation of the business office, client relations, coordination of educational services, and processing of staff expense reports, to support the mission and participate in achieving the vision of the company.

Position Overview

This is a part-time remote role supporting executive-level administrative functions. The Administrative Coordinator will coordinate a variety of operational tasks in a fast-paced but structured environment.

We are looking for someone dependable, highly organized, and responsive during standard business hours.

Key Responsibilities

• Communicate professionally with staff, customers, and vendors
• Prepare documents, reports, and presentations using Microsoft Office (Word, Excel, PowerPoint, Outlook), Adobe.
• Maintain digital files and records
• Track client deliverables and help ensure deadlines are met
• Accurately input and collate expense reports for client billing and processing
• Coordinate set-up, and attend periodic trade shows in continental U.S.
• Provide support for educational programs, including post program survey processing, documentation for the accrediting organization, and organizing and filing the above.
• Assist with various administrative and operational tasks as needed

Key Roles and Responsibilities:

Client Relations

-        Actively promotes the Company’s world class image through positive, helpful interactions with clients via phone, email and in-person contact.

-        Follow up on client needs.

-        Ensure new clients receive the predetermined appropriate Company information.

-        Facilitate coordination and set-up for the Company’s vendor booth &/or presentation at periodic industry conferences

Office Support

-        Answer the phone and direct calls appropriately

-        Support with occasional errands as needed

-        Handles staff birthday acknowledgements

-        Office communications

-        Monitor and direct web email, as appropriate

-        Assist with equipment maintenance

-        Order office supplies, business cards and name tags.

-        Assist with travel arrangements for consulting team and staff, as needed

-        Facilitate computer-issue resolution for team members, with appropriate sources.

Expense Tracking

-        Track staff & consultant’s expenses 

-        Track cancelled flights

Account Management

-        Maintain client account data

-        Assist with client billing, as needed

-        Process expenses

-        Update Client Fulfillment Trackers.

-        Update data points in CRM and monitor for accuracy

o  Fulfillment Data updates

o  Facilitate marketing initiatives

Business Admin Support    

-   Assist with data entry

-      AR

-      AP

-      File Maintenance

-      CRM audits for data integrity.

-        Update client records and files in appropriate repositories

-        Manage electronic technology inventories, including but not limited to, Air cards, Computers, Scanners, warranties

Education Support

-        Assist with the processing of webinar registrations, conference registrations & publication orders as needed.

-        Assist with education programs – Surveys / Certificates / Managing files

-        Process education certificates for Company sponsored programs

-        Monitor ANCC documentation completion and management of the records

Consulting support

-        Arrange hotel accommodations for traveling staff

-        Prepare and update travel logistic forms for traveling staff

-        Prepare consultant feedback surveys for evaluations

Publications 

-        Fulfill and track client publication orders and subscriptions

-        Maintain inventory, including printing of in-house editions as needed.

Other duties

-        Support Leadership Team as needed

-        Support Strategic Initiatives and assist with implementation of Strategic Plans

-        Assist with tradeshows, production of promotional products and project assembly

-        Support marketing efforts, including but not limited to assisting with collateral assembly and mailing

-        Work collaboratively w/ colleagues to advance mission, values, vision of Company

Other duties, as may become necessary

Qualifications

• 5-11 years prior relevant experience required, with clearly demonstrated strong organizational and time-management skills
• Bachelor's degree preferred
• Excellent written and verbal communication skills
• Professional demeanor and customer-service mindset
• Proficiency in Microsoft Office Suite
• Proficiency with Quickbooks Enterprise Professional
• Comfortable using video conferencing platforms
• Ability to multitask and maintain attention to detail and accuracy
• Reliable high-speed internet connection
• Dedicated, professional home workspace
• Knowledge of healthcare industry and terminology is helpful

Work Environment & Expectations

• Remote position
• Company-provided computer
• Part-time schedule during standard business hours
• Must be responsive and accessible throughout the workday
• Occasional flexibility required to address time-sensitive matters
• Sits, stands, bends, lifts and moves up to 20 pounds intermittently during working hours
• Extended periods of computer work
• Occasional overnight travel.

Growth & Development

High performers may have opportunities to take on expanded responsibilities over time. We value long-term team members and support professional growth within the company.

Compensation & Benefits

• Competitive compensation based on experience
• Benefits available correspond to the percent FTE
• Paid time off and holidays (details provided during interview process)

If you are organized, dependable, and looking to grow within a stable and collaborative small business environment, we encourage you to apply.

Job Type: Part-time

Pay: $18.00 to $20.00 per hour

Expected hours: 20-25 per week

Benefits:

• 401(k)
• 401(k) matching
• Paid time off
• Eligibility for bonus program

Candidates in greater Charlotte area may work a hybrid.

Respond to: careers@courtemanche-assocs.com.

no phone calls please