Department MISSIONDCFS is working to keep children safe, helping individuals and families become self-sufficient, and providing safe refuge during disasters.
Department VISIONWe care for the well-being and safety of Louisiana's people.
Department VALUES
Treating all people with dignity, compassion and respect, while providing services with integrity.
This vacancy is located in the New Orleans Region in the East JeffersonParish Child Welfare Office.
This position provides clerical, programmatic, and administrative support functions for staff and clients of the Child Welfare office.AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING COMPETENCIES:- Accepting Direction:The ability to be open and willing to follow guidance or instructions.
- Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
- Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
- Acting Decisively:The ability to make timely, confident decisions using sound reason.
- Acting with Ethics and Integrity: The ability to make choices that reflect ethical standards, integrity and honesty, regardless of circumstances or personal benefit.
- Adapting to Change:The ability to demonstrate flexibility in thoughts, behaviors, and actions in response to evolving circumstances or unexpected change.
If you're compassionate, organized, and thrive in a people-centered environment, this could be the opportunity for you!
No experience or training is required.The official job specifications for this role, as defined by the State Civil Service, can be found
here.
Job Duties:- Greet visitors in a cordial manner, when in person and on the telephone.
- Maintain office procedure.
- Handle all incoming calls calmly and professionally, and route calls accordingly.
- Keep informed of staff availability continuously to route incoming calls.
- Make copies as requested.
- Maintain file room of closed case records.
- Set up all valid Child Protective Services, Family Services, and Foster Care case records.
- Performs other duties as assigned for the smooth operation of the Department.
Position-Specific Details:Appointment Type: This position may be filled as a probational appointment or a job appointment that may last up to 48 months. Job appointments may convert to probational appointments. Also, it may be filled as a detail and promoted within 12 months or by promotion of a permanent classified employee.Career Progression:This position participates in a Career Progression Group (CPG) and may be filled as an Administrative Coordinator 1 or 2. The level at which the vacancy is filled will be determined by the qualifications of the candidate selected. This position provides the opportunity to advance within this job series.The actual starting salary depends on the education and experience of the selected applicant.
Work Schedule: Typically, work hours are 8:00 am to 4:30 pm, Monday – Friday. Flexible work schedules are available after meeting certain criteria and is dependent upon the position you are applying for. Some positions require working shifts.
Work Location:This vacancy is located in the New Orleans Region in the East Jefferson Parish Child Welfare Office in Gretna, LA.
In accordance with La. R.S. 46:51.2 the department shall conduct a State Central Registry (SCR) check for a potential employee of the department to determine whether or not said individual's name appears on a SCR subsequent to December 31, 2009, and whose duties include: investigations of child abuse or neglect, supervisory or disciplinary authority over children, direct care to a child, or performance of licensing surveys.
In accordance with state laws, selected candidates must pass the following checks before any final job offer will be made Drug Test, Criminal Background, State Central Registry, and Louisiana State Police Sex Offender and Child Predator Registry.NOTE: The incumbent of this position must not have been convicted or pled nolo contendere to a crime listed in R.S. 15.587.1 (c).
Must possess a valid driver's license & access to a personal vehicle.How To Apply:
No Civil Service test scoreis required in order to be considered for this vacancy.To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
*Information to support your eligibility for this job title must be included in this application (i.e., relevant, detailed experience/education). Resumes will notbe accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.Contact Information
For further information about this vacancy contact:
HR Inquiry
hr.inquiry@la.govDCFS is an "Equal Opportunity Employer" and Louisiana is a "State as a Model Employer" (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.
