We are seeking a detail-oriented and organized Administrative Assistant / Receptionist to provide clerical and administrative support while ensuring efficient internal operations and excellent customer service. This role serves as the first point of contact for visitors and plays a key role in managing office communications, records, and administrative processes.
Key Responsibilities
- Greet, assist, and direct visitors and the general public in a professional manner
- Answer, screen, and route incoming phone calls, messages, and correspondence
- Maintain filing systems and office records, ensuring accuracy and organization
- Open, sort, and date-stamp incoming mail and documentation
- Respond to public inquiries and direct them to appropriate staff members
- Maintain inventory of office supplies and coordinate equipment maintenance and repairs
- Perform data entry and database management for inspection and program-related activities
- Compile and summarize data for reports and documentation
- Support Education and Training programs by answering inquiries and updating records
- Assist with public meeting coordination, including mailing notices, updating agendas, and preparing materials
- Provide administrative support to internal departments, including handling sensitive documents and coordination tasks
Required Qualifications
- 3–5 years of administrative or clerical experience
Proficiency in:
- Google Workspace
- Microsoft Office (Word, Excel, Outlook)
- Microsoft Access
- FileMaker Pro
- Strong organizational and multitasking skills
- Excellent communication and customer service abilities
- Ability to maintain confidentiality and handle sensitive information
