Our client, a food manufacturing company, is seeking an experienced Accounts Receivable Manager to lead and oversee the full accounts receivable lifecycle—from invoicing to payment posting and reconciliation. This role is responsible for managing customer invoices, pursuing missed or delayed payments, and aggressively resolving unauthorized or incorrect chargebacks and deductions. The ideal candidate is detail‑oriented, proactive in collections, and fully knowledgeable in end‑to‑end accounting procedures. This individual will ensure accuracy, efficiency, and compliance throughout the entire AR process while maintaining strong customer relationships.
Benefits include health insurance, 401k, and PTO.
Key Responsibilities
- Maintain and manage customer data within the ERP system, ensuring accurate terms, billing setups, payment methods, and portal requirements.
- Monitor, investigate, and resolve all outstanding AR claims and chargebacks in partnership with internal departments.
- Audit remittance advice and ERP data to identify invalid or preventable deductions.
- Oversee cash application to ensure all receipts are posted correctly.
- Build and maintain strong client relationships to ensure timely payments through effective communication and negotiation.
- Audit delinquent accounts and verify that all collection efforts are exhausted before assigning bad‑debt status.
- Support ERP optimization by identifying opportunities to reduce manual work, improve reporting, and enhance automation.
- Streamline the company’s billing, collections, and cash application processes.
- Oversee all AR reporting, including invoicing totals, aging analysis, cash receipts, invoice adjustments, and borrowing base–related reports.
- Manage and maintain the customer database, including billing processes, payment methods, terms, and account details.
- Lead the monthly AR close process, reconciling the AR sub‑ledger to the general ledger and preparing month‑end schedules, revenue reports, and internal reporting metrics.
- File claims related to false or erroneous charges.
- Provide backup support for Accounts Payable functions as needed.
Requirements:
- 5+ years of accounts receivable experience.
- Extensive experience working within an ERP system.
- NetSuite experience preferred.
- Excellent written and verbal communication skills are a must
- Strong working knowledge of QuickBooks, MS Excel and basic proficiency of Powe Point & Word
- Familiar with CC, ACH, wired transfer and remote checks deposits
- Ability to operate and communicate effectively across multiple functions