Accounting Clerk

Work Environment

The Accounting Clerk is responsible for handling all correspondence related to Accounts Receivable accounting functions within the Travel Business segment for Connexions Loyalty. This position requires interaction with some or all the following: internal fulfilment resources and help desk agents. Daily, person will be responsible for clearing high volume support center tickets, open receivables, and customer refunds.

Essential Functions and Responsibilities:

• Support processing of daily refunds, review daily service center tickets, email correspondence from internal and external customers to ensure accurate processing of daily redemptions. All exceptions/errors must be resolved timely.
• 2 years of experience in a detail oriented work environment preferably either Billing, AP or AR
• Assist in monitoring and researching open receivables and support tickets in order to meet key performance metrics.
• Assist with performing weekly and monthly reconciliation and invoice review. This includes the generation of departmental reporting used for billing and reconciliation.
• Prepare and generate the appropriate client reports for internal and external individuals in an accurate and timely manner.
• At least 2 year of customer service experience.
• Ability to manage large data elements in an organized and timely manner.
• Ability to navigate and multi-task between various systems and processes to more efficiently reconcile transactions.
• Attend training classes for the launch of new programs and/or recurring training. The expected result is to retain this information to effectively service customers.
• Maintain updated process documents
• Work on special project as required

About Us:

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status