Account Manager

Build More. Stress Less. Sell Smarter.

Jack App is a B2B SaaS, all-in-one construction management platform built for builders and trades--bringing jobs, tasks, and dollars into one place with standout capabilities like process automation and cash flow forecasting.

About the Role

We're hiring two Account Managers to help grow Jack App in the U.S. This role blends relationship-driven sales with onboarding and customer success. You'll connect with builders and trades, guide them through adoption, and help them get real operational and financial clarity from the platform.

This is an office-based, face-to-face culture. We move fast, support family-first lifestyles, and want people who are excited to be part of a growing product changing the construction industry.

Key Responsibilities

Engage and convert qualified leads into Jack App subscribers (warm calling from a list; not cold calling)

• Run onboarding for new customers and drive early adoption of key features
• Build strong relationships over video and phone to support retention and reduce churn
• Serve as the primary point of contact for questions, concerns, and feedback
• Lead regular check-ins and training sessions to maximize customer value
• Share customer insights with Marketing and Product to inform improvements
• Track user engagement and outcomes to identify growth opportunities
• Strengthen sales skills through training, roleplay, and ongoing development
• Execute account strategies aligned with company growth goals
• Maintain accurate records and activity in Monday.com (CRM)

Qualifications

Experience in sales, account management, or customer success (SaaS/tech a plus)

• Construction exposure preferred (sales or admin experience in a residential builder/trade environment is a strong plus)
• Strong communication skills and a customer-first approach
• Confident explaining software value to construction pros and trades
• Comfortable using CRMs and working from data/metrics
• Strong objection-handling and problem-solving skills
• Adaptable, hardworking, and thrives in a fast-moving startup environment
• Must live in the Houston area / North Houston and commute to the office in The Woodlands, TX

Pay & Benefits

• Full-time, W-2
• Base salary: $80,000 to $100,000/year (Based on experience)
• Commission: potential $2,000-$2,500/month (performance-based)
• Company benefits contribution (healthcare support; benefits package discussed during interview)
• Phone and travel allowance
• Growth opportunities in a fast-growing startup with modern tools and tech

Why Jack App

Jack App was built by builders; originally created to run a real construction company, then adopted by other builders who asked to use it. You'll join a lean U.S. team with direct impact, fast feedback loops, and real ownership. If you enjoy relationship-building, solving problems, and helping customers win, you'll fit in here.

Jack App is an equal opportunity employer and welcomes applicants from all backgrounds.

https://jackapp.discovered.ai/job-details/58180

Experience

Mid-Level (3 - 7 years)

Job type

Full Time