WOUND CENTER CLINICAL SUPERVISOR

Overview

Job Description

The Wound Center Clinical Supervisor, under the direction of the Manager, oversees the day-to-day operations of the Wound Center, providing both administrative and clinical support to staff and patients. This role ensures efficient department operations through effective planning, coordination, and supervision of personnel and resources, while collaborating with physicians and advanced practice professionals to deliver high-quality patient care.

The Supervisor supports the development, revision, and implementation of policies, procedures, and protocols related to wound care practices. This role maintains awareness of the department budget to ensure operations remain within established guidelines, promotes staff accountability for clinical performance and communication, and ensures compliance with all applicable regulations governing outpatient wound care services in the State of Illinois.

Essential Duties

• Coordinate internal and external referrals in collaboration with clerical staff and nurse case managers.
• Monitor productivity and workflow to ensure effective utilization of staff and resources.
• Ensure compliance with the Corporate Compliance Plan, organizational policies, and Code of Conduct.
• Maintain adherence to cleaning, decontamination, OSHA, and infection control standards; report safety concerns as required.
• Collaborate with the Manager and Medical Director to address clinical and operational issues.
• Lead recruitment, hiring, onboarding, and retention efforts for department staff.
• Provide direct patient care in accordance with established policies, procedures, and standards of care.
• Ensure accurate and timely documentation of patient education and responses in the medical record.
• Promote best practices through participation in quality assurance, performance improvement, and data collection initiatives.
• Track key performance metrics and coach staff to achieve established targets.
• Foster effective relationships with patients and interdisciplinary team members.
• Establish departmental goals and lead process improvement initiatives.
• Ensure compliance with accreditation standards and ethical and legal billing practices.
• Oversee staff scheduling to meet patient care needs, including weekends, holidays, and education time.
• Manage payroll processes, including timecard approvals and leave requests.
• Support employee engagement through recognition programs and performance evaluations.
• Participate in departmental and organizational committees and facilitate regular team meetings.
• Assist in budget development and monitor departmental expenses, including capital and minor equipment purchases.
• Oversee purchasing and inventory of supplies and expendables.

Preferred Experience

• Minimum of two (2) years of clinical experience in wound care.
• Minimum of two (2) years of leadership or supervisory experience in a healthcare setting.
• Strong verbal and written communication skills with the ability to engage diverse patient populations and staff.
• Proficiency in data analysis and interpretation of performance metrics.
• Strong attention to detail and ability to work independently.
• Demonstrated ability to lead teams and manage projects effectively.
• Proficiency in Microsoft Office applications (Access, Excel, PowerPoint, Word).

Required Licensure/Education

• Bachelors degree in Nursing from an accredited college or university.
• Current, unencumbered nursing license (or applicable state registration) in the State of Illinois.
• Basic Life Support (BLS) certification.
• Effective 04/01/2024: Obtain and maintain a nationally ANCC-recognized nursing leadership or specialty certification within 12 months of hire.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment To You

Riverside Healthcare offers a comprehensive suite of Total Rewards: benefits and nationally rated employee well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so your journey at and away from work is remarkable. Our Total Rewards package includes:

Compensation

• Base compensation within the position’s pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift differential, on-call
• Opportunity for annual increases based on performance

Benefits - .5 To 1.0 FTE

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Health Savings and Flexible Spending Accounts for eligible health care and dependent care expenses
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Benefits - .001 To .49 FTE

• Paid Leave Hours accrued as you work

Employee Health Requirements

Exposure/Sensory Requirements

Exposure To

• Chemicals: Copy machine toner, fax machine toner, household cleaners.
• Video Display Terminals: Extreme
• Blood and Body Fluids: Some potential due to vomit, coughing, but the use of Universal Precautions and protection reduces risk.
• TB or Airborne Pathogens: Exposure to patients.

Sensory Requirements (speech, Vision, Smell, Hearing, Touch)

• Speech: Needed for presentations/training, telephone communication, facilitate meetings.
• Vision: Needed to read memos and literature.
• Smell: Electrical/fire safety.
• Hearing: Needed for telephone communications, meetings, and listening to employee concerns.
• Touch: Need to write, do computer entry, filing.

Activity/Lifting Requirements

Percentage of time during the normal workday the employee is required to:

• Sit: 80%
• Twist: 0%
• Stand: 10%
• Crawl: 0%
• Walk: 5%
• Kneel: 0%
• Lift: 2%
• Drive: 0%
• Squat: 1%
• Climb: 0%
• Bend: 2%
• Reach above shoulders: 1%

The weight required to be lifted each normal workday according to the continuum described below:

• Up to 10 lbs: Occasionally
• Up to 20 lbs: Occasionally
• Up to 35 lbs: Occasionally
• Up to 50 lbs: Occasionally
• Up to 75 lbs: Not Required
• Up to 100 lbs: Not Required
• Over 100 lbs: Not Required

Describe and explain the lifting and carrying requirements. (Example: the distance material is carried; how high material is lifted, etc.):

Carry charts from file cabinets to exam room or desk; stock rooms with supplies, carry supplies from med room to patient room. Place supplies in cabinets, move chairs and boxes.

Maximum consecutive time (minutes) during the normal workday for each activity:

• Sit: 10
• Twist: 1
• Stand: 10
• Crawl: 0
• Walk: 3
• Kneel: 0
• Lift: 1
• Drive: 0
• Squat: 1
• Climb: 0
• Bend: 1
• Reach above shoulders: 2

Repetitive Use Of Hands (Frequency Indicated)

• Simple grasp up to 10 lbs.
• Normal weight: 70%
• Pushing & pulling Normal weight: 50-200#
• Fine Manipulation: Writing, calculator, and computer keyboard.

Repetitive use of foot or feet in operating machine control: Not Required

Environmental Factors & Special Hazards

Environmental Factors (Time Spent)

• Inside hours: 8
• Outside hours : 0
• Temperature: Normal Range
• Lighting: Average
• Noise levels: Average
• Humidity: Normal Range
• Atmosphere: Odors
• Special Hazards:
• Protective Clothing Required: None

Pay Range

USD $44.97 - USD $59.65 /Hr