Workers Compensation Specialist (Midwest Candidates Only)

We are seeking an experienced Insurance Billing and Follow‑Up Specialist II to support automation and claims resolution efforts within the business office. This role focuses heavily on workers’ compensation denial follow‑up, complex claims investigation, and payer communication.

This is a fully remote opportunity, ideally suited for candidates located in Iowa, Illinois, or Wisconsin, though Midwest candidates will be considered. The role requires someone who can hit the ground running with minimal formal training.

Location: 100% Remote (Midwest preferred)

Job Type: Contract (6–9 months, with potential to extend)

Schedule: Standard business hours, 8:00 AM–5:00 PM CST or 7:00 AM–4:00 PM CST

• Perform full billing and follow‑up functions for denied, rejected, pending, or unpaid claims
• Investigate payment delays caused by missing information, denials, or lack of payer response
• Resolve billing errors and edits, including Stop Bills and DNBs, to ensure timely claim submission
• Verify insurance eligibility and claim status with third‑party payers
• Review payment denials and discrepancies and take corrective action as needed
• Submit replacement, corrected, cancelled, and appealed claims to third‑party payers
• Perform charge corrections to ensure services are billed accurately
• Work accounts within assigned Epic work queues in accordance with departmental standards
• Respond to patient and customer service inquiries related to billing issues
• Contact patients for additional information required to process claims and payments
• Communicate directly with commercial, government, and workers’ compensation payers
• Provide feedback to management on recurring issues, payer trends, and workflow improvements

• High School Diploma or equivalent
• Workers’ compensation denial follow‑up experience (required)
• Experience working with payer platforms
• Epic experience
• Strong understanding of insurance billing and revenue cycle workflows
• Ability to work independently in a fully remote environment
• Dedicated, reliable work‑from‑home space

• All equipment provided (2 monitors, keyboard, mouse, headset)
• Collaboration via Microsoft Teams; availability and responsiveness required
• Camera‑on participation expected for team meetings

• Minimal formal training; on‑the‑job learning with structured weekly work plans
• 90‑day learning curve to fully ramp up
• Expected productivity of 5.5 accounts per hour once trained
• Epic activity monitored; gaps over 20 minutes may be reviewed by leadership
• Must remain available and responsive in Teams during working hours

Job Type & Location

This is a Contract position based out of West Des Moines, IA.

The pay range for this position is $20.00 - $23.50/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully remote position.

This position is anticipated to close on Apr 22, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.